Results-driven professional with over 25 years of experience in management roles. Known for cultivating lasting client relationships and implementing process improvements. Eager to leverage strengths in time management and clear communication to enhance organizational productivity.
Overview
31
31
years of professional experience
Work History
Residential Rental Manager
Self-employeed
06.2000 - Current
Manage approximately 45 rental homes,
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly to ensure long retention rates.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Managed rental agreements and ensured compliance with policies and regulations.
Oversaw maintenance schedules to ensure properties meet high standards of quality and safety.
Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
Office Manager
Kerney Enterprises, Inc.
04.1999 - 07.2010
Managed office operations for a 5 million dollar trucking company, ensuring accurate budgeting and timely invoice processing.
Ensured compliance with company policies and industry regulations through regular audits and process updates including general liability and workers comp.
Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
Maintained annual registration, maintenance, and TDOT compliance for 60+ vehicles and equipment
Completed weekly payroll for 40+ employees.
Optimized organizational systems for payment collections, deposits, and recordkeeping.
Accounts Receivable Supervisor
Vanderbilt Mortgage/Clayton Homes
09.1995 - 06.1998
Trained and mentored staff on effective workflow management techniques.
Collaborated with cross-functional teams to streamline communication and enhance project outcomes.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Set goals for accounts receivable team of 5 clerks and developed strategies to meet goals.