Jennifer De Hoyos
San Antonio,TX
Summary
Results-driven professional with experience spanning retail operations, sales, quality control, and business management. Strong analytical background supported by an MBA and scientific training, enabling data-driven decision-making, process optimization, and cross-functional collaboration. Proven ability to support product performance, ensure compliance, and contribute to operational and financial efficiency within fast-paced environments.
Overview
9
9
years of professional experience
Work History
Pharmaceutical Scientist
DPT Laboratories
San Antonio, Texas
11.2022 - Current
- Conduct quality control testing and analysis for pharmaceutical products, ensuring compliance with FDA and internal standards.
- Analyze production and quality data to identify trends, deviations, and opportunities for operational efficiency and cost control.
- Partner with production, quality assurance, and management teams to support on-time product delivery and risk mitigation.
- Maintain detailed documentation and reporting, strengthening data accuracy, audit readiness, and decision support.
- Apply advanced analytical and problem-solving skills relevant to category performance tracking and product lifecycle management.
Lab Technician
Actalent
San Antonio, TX
01.2022 - 03.2022
- Processed and analyzed laboratory specimens received from clinics while adhering to strict protocols and timelines.
- Prioritized workload to meet service-level requirements, supporting operational efficiency and throughput.
- Maintained accurate records and data integrity, reinforcing attention to detail and compliance standards.
Sales Associate
Stripes / 7-Eleven
Pharr, Texas
06.2017 - 08.2021
- Supported daily retail operations including inventory management, product stocking, merchandising, and sales execution.
- Assisted customers and contributed to sales growth through product knowledge and service excellence.
- Executed promotional displays and maintained planogram compliance to support category performance and in-store visibility.
- Assisted store leadership with inventory accuracy, shrink reduction, and operational efficiency initiatives.
- Developed firsthand knowledge of convenience retail, beverage categories, and consumer purchasing behavior.
Education
MBA -
St Mary’s University
San Antonio, TX12-2025
Bachelor of Science - Chemistry
The University of Texas Rio Grande Valley
Edinburg, TX08-2021
Skills
- Category & Product Performance Analysis
- Financial & Business Analysis
- Inventory Management & Demand Planning
- Pricing Strategy & Margin Optimization
- Vendor & Cross-Functional Collaboration
- Retail Operations & Store-Level Execution
- Data Analysis & Reporting
- Quality Control & Compliance
- Process Improvement
- Leadership & Team Collaboration
- Microsoft Excel, Data Tracking & Reporting Tools
Languages
Spanish
Professional
Timeline
Pharmaceutical Scientist
DPT Laboratories
11.2022 - Current
Lab Technician
Actalent
01.2022 - 03.2022
Sales Associate
Stripes / 7-Eleven
06.2017 - 08.2021
MBA -
St Mary’s University
Bachelor of Science - Chemistry
The University of Texas Rio Grande Valley