Jennifer De La Rosa
Costa Mesa,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Hairstylist
Self-employeed
03.2019 - Current
- Provided exceptional customer service by addressing concerns promptly and professionally, ensuring repeat business from satisfied clients.
- Managing multiple responsibilities which include: scheduling for bridal events , negotiating contracts for bridal services and meeting strict timelines for bridal party.
- Able to resolved unforeseen issues during appointments.
Hairstylist
Floyd's Barbershop
05.2017 - 04.2021
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Receptionist
Floyd's Barbershop
02.2015 - 05.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Newport Harbor High School
Costa Mesa, CA06.2008
Skills
- Project Management
- Schedule Management
- Sales expertise
- Detail-orientated
- Customer Consultation
- Quick Learner
- Fluent in Spanish
Timeline
Hairstylist
Self-employeed
03.2019 - Current
Hairstylist
Floyd's Barbershop
05.2017 - 04.2021
Receptionist
Floyd's Barbershop
02.2015 - 05.2017
High School Diploma -
Newport Harbor High School