JENNIFER DIAZ
Ladson
Summary
Hello! I am highly skilled and bilingual professional with fluency in English and Spanish. Proven track record of exceptional customer service and building strong relationships. Also in the United States National Guard Army, serving my 6 years currently!
Overview
2
2
years of professional experience
Work History
Enlisted Soldier
US Army National Guard
Ladson
04.2025 - Current
- Adapted quickly to new environments and operational procedures in high-pressure situations.
- Collaborated with team members to maintain equipment readiness and functionality.
- Participated in training exercises, demonstrating commitment to skill development and teamwork.
Cashier
Sabatino's Pizza
Summerville
01.2026 - 07.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Monitored inventory levels, ensuring availability of necessary supplies for operations.
- Collaborated with team members to streamline service during peak hours.
- Welcomed customers and helped determine their needs.
Crew Member
Mochinut
Summerville
12.2025 - 01.2026
- Prepared and made drinks, enhancing customer satisfaction.
- Provided excellent customer service in a fast-paced environment, ensuring positive dining experiences.
- Trained new crew members on procedures and customer interaction skills, fostering a knowledgeable team.
Cashier/Crew
Five Guys
Summerville
03.2025 - 06.2025
- Processed customer transactions efficiently and accurately using point-of-sale system.
- Maintained clean and organized work area to ensure compliance with safety standards.
- Resolved customer inquiries and complaints promptly to enhance overall satisfaction.
Baker
Crumbl Cookies
Summerville
09.2024 - 01.2025
- Managed cookie preparation and customer service to ensure high-quality customer experiences.
- Coordinated order management to streamline customer transactions.
- Executed dough balling processes to enhance cookie texture and consistency.
- Facilitated efficient order management for customers.
Education
High School Diploma - Honors courses
Stratford High School
Goose Creek, SCSkills
- Military discipline
- Leadership capabilities
- Teamwork and collaboration
- Customer service
- Customer support expertise
- Effective communication
- Organizational skills
- Time management techniques
- Critical thinking
- Secure communication
- Cash handling
- POS system knowledge
- Cleaning and sanitation
- Cultural awareness
- Positive attitude
- Team loyalty
- Team collaboration
Extracurricular Activities
Senior Board showcases responsibility, planning, management, leadership. Student Council - planning, managing events, media publishing, advertising, leadership. National French Honor Society (NFHS) Sports: Colorguard and Winterguard
Languages
- Spanish - Native
- English - Full Professional
- French - Limited
Timeline
Cashier
Sabatino's Pizza
01.2026 - 07.2026
Crew Member
Mochinut
12.2025 - 01.2026
Enlisted Soldier
US Army National Guard
04.2025 - Current
Cashier/Crew
Five Guys
03.2025 - 06.2025
Baker
Crumbl Cookies
09.2024 - 01.2025
High School Diploma - Honors courses
Stratford High School