Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jennifer Dinelli
Open To Work
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Jennifer Dinelli

Warwick,USA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Store Director Rockefeller PlazaStore Director Tice’s CornerStore DirectorAssociate Store ManagerAssociate Store Manager Greenwich

Work Type

Full Time

Location Preference

On-Site
Location: Warwick, USA, USNew York, NY
Open to relocation: Yes

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time off401k match

Summary

Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.

Overview

33
33
years of professional experience

Work History

Store Director Rockefeller Plaza

J. Crew
06.2025 - Current
  • Collaborated with visual merchandising teams to create attractive displays that engage customers.
  • Ensured compliance with company policies and procedures for operational excellence.
  • Led store initiatives focused on improving employee engagement and retention rates.
  • Developed community outreach programs to strengthen brand presence and local connections.
  • Oversaw a team of 65-75 members, ensuring effective collaboration and productivity.
  • Managed team and resources at second highest volume company store, focusing on delivering exceptional service and achieving business objectives.
  • Improved KPI's metics by 17 points from LY. Strong conversion growth from LY and Comp leverage growth.
  • Facilitated tenant events at Rockefeller, enhancing community engagement and generating $200,000 in additional revenue.
  • Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
  • Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.

Store Director Tice’s Corner

J. Crew
02.2017 - 06.2025
  • Directed daily operations to optimize store performance and enhance customer experience.
  • Implemented strategies to increase sales and drive brand loyalty among customers.
  • Managed staff recruitment, training, and development to build high-performing teams.
  • Analyzed sales data to identify trends and inform inventory management decisions.
  • Held in-store events with local Artisans to drive cross brand excitement and loyalty.
  • Managed operations for two locations during holiday 24. Assisted in overseeing daily activities at Tice's Corner and Rockaway Town Center.
  • Oversaw operations for 13 stores during district manager's maternity leave, ensuring seamless management and support.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.
  • Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
  • Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.

Store Director

J. Crew, The Shops at Nanuet
08.2015 - 01.2017
  • Cultivated a dynamic selling culture for associates and customers through a selling-first mantra.
  • Demonstrated exceptional selling management skills on the sales floor to uphold a customer-first philosophy.
  • Use my entrepreneur skills to create talented teams and build on their bench strengths
  • Built customer loyalty to increase our sales with outreach and customer events
  • Increased KPI's, Conversion: 9% growth on -12% traffic, increased ADS, UPT and AUR.
  • Reached all payroll and expense goals and run a profitable store
  • Facilitated development of new associates to enhance confidence and knowledge for success as stylists.
  • Increase our J. Crew Credit Card penetration 104% to ly and continue to make monthly goals.
  • Analyze business and make changes quickly to keep up with operations and business needs

Associate Store Manager

J. Crew, Tice's Corner, NJ
05.2014 - 08.2015
  • Served as primary liaison for store operations in absence of Store Director.
  • Directed sales team to enhance motivation and performance on the sales floor.
  • Train and develop new associates
  • Facilitated teamwork among personal stylists to expand client acquisition efforts.
  • Leader for Loss Prevention (Mid Year shrink results are .36%)
  • Through proper training and mentoring, we developed a team that had a selling first culture that the end result increased the stores KPI's.
  • Championed innovative solutions by fostering a collaborative environment. Cultivated a forward-thinking culture to enhance team performance.

Associate Store Manager Greenwich

J. Crew
02.2013 - 05.2014
  • Directed daily store operations to enhance customer experience and drive sales performance.
  • Supervised team members, fostering a collaborative environment and promoting professional development.
  • Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
  • Analyzed sales data to identify trends, informing merchandising decisions and promotional strategies.
  • LED loss prevention initiatives to protect store inventory.
  • Collaborated with team to drive sales for a 15% comp over LY.
  • Collaborated with upper management to align store objectives with corporate initiatives and brand standards.


  • Developed and implemented staff training programs to enhance team efficiency and product knowledge.

Store Director

J. Crew Summit Sierra Reno, NV
12.2011 - 01.2013
  • Increased YTD Sales for 2012 by 15% to make super stretch goal
  • Increased KPI's: JCCC 1.4% penetration up from .9%, increased conversion 3% as well as 16.3% increase in ADS
  • Compliant with payroll plan every month, I-9's and legal training.
  • Focused on customer experience is top priority and increased customer compliments.
  • Built my management teams bench strengths and as a result, all were promoted.
  • Focused on outreach in the mall community to find potential recruits for future needs.
  • Maintained a close relationship with the mall manager and marketing team to help increase and drive traffic to store.
  • Created a customer centric culture by my ownership and accountability. Always making the customer fill at home.
  • Passion for the customer, I truly enjoyed learning who are customers were on a professional and personal level. This is key to help building and maintain customer loyalty to the brand.

Associate Store Manager

J. Crew Summit Sierra Reno, NV
01.2007 - 12.2011
  • HR and Visual Merchandising Manager
  • Interviewed, hired and trained new associates
  • Store visuals including mannequins, window displays and upper bay displays.

Assistant Manager

Chico's Fas, Inc.
05.2006 - 01.2007
  • Responsible for opening and closing store and setting daily pace /goal sheets for associates
  • Executed rollouts for store as well as visual displays for store
  • Reported mid-day, end of day and end of week stats for the store and to the district manager
  • Maintained customer service by making the customer feel at home, assisting them with their needs and wardrobe them.
  • Maintained high volume of sales, UPT and ADS.

Gym Manager

Gymnastics Unlimited Inc.
02.1999 - 08.2005
  • Manager of a Gymnastics School
  • Through great training and coaching, the business grew student enrollment from 300 to 600 students.
  • Managed 20 employees
  • Maintain 600 customer accounts with billing, payments, deposits and data entry
  • I continually offered training and education clinics to team to help build their confidence and further knowledge
  • Instructed gymnastics to students from ages 18 months to 18 years old from beginning gymnastics on through advanced levels.
  • Helped produce an annual recital for over 700 participants.

Co-Manager

Oregon Sports Center, Inc.
01.1993 - 02.1999
  • Create and implement program growth.
  • Maintenance of financial stability with income expenses and profits.
  • Train and educate coaches
  • Conduct employee evaluations, salary reviews and disciplinary actions.
  • Develop and implement all fundraising activities and grants
  • Attend board meetings and present reports and activities
  • Act as a liaison between Board, students, staff, parents and public
  • Prepare payroll and payroll taxes
  • Responsible for finances, prepare and maintain annual budget

Education

Bachelor's of Science - Marketing and Business Administration

Southern Oregon University
Ashland, OR
03.1996

Skills

  • Sales team management
  • Building relationships with business leaders
  • Brand awareness
  • Team leadership
  • Conducted orientation workshops for company newcomers
  • Training district managers' recruits
  • Managed large-scale events

Accomplishments

    Awarded Next in Line at Store directors meeting in Oct 24.

    Received Golden Ticket award from VP of Retail Sales for hosting $200,000 in events for 2025.

Timeline

Store Director Rockefeller Plaza

J. Crew
06.2025 - Current

Store Director Tice’s Corner

J. Crew
02.2017 - 06.2025

Store Director

J. Crew, The Shops at Nanuet
08.2015 - 01.2017

Associate Store Manager

J. Crew, Tice's Corner, NJ
05.2014 - 08.2015

Associate Store Manager Greenwich

J. Crew
02.2013 - 05.2014

Store Director

J. Crew Summit Sierra Reno, NV
12.2011 - 01.2013

Associate Store Manager

J. Crew Summit Sierra Reno, NV
01.2007 - 12.2011

Assistant Manager

Chico's Fas, Inc.
05.2006 - 01.2007

Gym Manager

Gymnastics Unlimited Inc.
02.1999 - 08.2005

Co-Manager

Oregon Sports Center, Inc.
01.1993 - 02.1999

Bachelor's of Science - Marketing and Business Administration

Southern Oregon University

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