Jennifer Donaldson
Belton,TX
Summary
Compassionate professional with a strong background in employment counseling and case management. Skilled in guiding clients through job search processes and developing strategies to overcome barriers, ensuring improved employment outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Employment Specialist
WorkReady Texas
Allen, Texas
01.2026 - Current
- Developed and maintained relationships with local employers for job opportunities.
- Performed skills assessments to highlight client strengths and enhance job readiness.
- Guided clients in utilizing job search resources and services to improve employment outcomes.
- Placed individuals in jobs based on skills, abilities and interests.
- Facilitated workshops on resume writing and interview preparation skills.
- Provided ongoing support to clients during their job application processes.
- Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
- Researched local training opportunities and educational resources available to assist clients in achieving their desired objectives.
- Coordinated activities between multiple agencies providing support services for individuals seeking employment assistance.
- Partnered with team members to improve program effectiveness and expand outreach efforts.
Treatment Coordinator
D4C Dental Brands
Belton, Texas
07.2024 - 01.2026
- Coordinated patient treatment plans and scheduled appointments efficiently.
- Created customized treatment plans for patients based on individual needs.
- Assisted dentist in determining optimal treatment options for patients, enhancing patient satisfaction.
- Communicated treatment options clearly to patients and families.
- Provided education and resources to help patients understand their treatment options.
- Conducted financial consultations with patients to establish customized payment plans, improving financial clarity.
- Resolved any issues related to payment discrepancies or denials in a timely manner.
- Managed patient scheduling, appointment reminders, and follow-up calls to streamline patient flow and enhance communication.
- Collaborated with dentists to ensure seamless patient care delivery.
- Maintained up-to-date knowledge of dental procedures and insurance policies.
- Trained new staff on office procedures and patient interaction protocols.
- Supported marketing initiatives by promoting services to prospective patients.
Conservatorship Worker
Child Protective Services
Temple, Texas
06.2021 - 07.2022
- Conducted thorough assessments of children's safety and well-being in homes.
- Conducted home visits with clients to assess their living conditions and ensure compliance with court orders.
- Monitored compliance with court orders and agency policies during case management.
- Participated in regular reviews of guardianship and conservatorships cases with judges and other stakeholders.
- Collaborated with families to develop and implement individualized service plans.
- Facilitated communication between children, families, and service providers.
- Coordinated resource access and referrals for families to connect with community services.
- Supported crisis intervention efforts for families experiencing immediate needs.
- Assisted in the development of individual treatment plans for conservatorship clients.
- Advised family members on how best to manage assets belonging to a protected person under a guardianship or conservatorship arrangement.
- Provided guidance to conservatorship clients on their rights and responsibilities.
- Maintained detailed case files documenting all aspects of each client's conservatorship status.
- Provided testimony at hearings regarding guardianship and conservatorship disputes.
- Provided tailored support services including counseling, housing assistance, and employment referrals to empower conservatorship clients towards self-sufficiency.
Education
Associate of Applied Science -
Temple College
Temple, TX03-2026
Skills
- Job placement
- Employment counseling
- Case management
- Skills assessment
- Workshop facilitation
- Client relations
- Motivational interviewing
- Community resources
- Client advocacy
- Training coordination
- Disability services
Certification
CPR and First Aide
Timeline
Employment Specialist
WorkReady Texas
01.2026 - Current
Treatment Coordinator
D4C Dental Brands
07.2024 - 01.2026
Conservatorship Worker
Child Protective Services
06.2021 - 07.2022
Associate of Applied Science -
Temple College