Jennifer D’Ottavi
Philadelphia,PA
Summary
Healthcare Applications Specialist experienced in Oracle Health environments and enterprise radiology and cardiology solutions. Led successful implementations while enhancing clinical workflows and providing critical system support across a healthcare network of 30 hospitals and over 300 outpatient facilities. Focused on fostering cross-functional collaboration among clinical, business, and IT stakeholders to optimize healthcare delivery.
Overview
13
13
years of professional experience
Work History
Senior Application Analyst
Universal Health Services
05.2015 - 09.2026
- Led application support team to improve system performance and increase user satisfaction through targeted enhancements.
- Collaborated with clinical departments to assess software needs and enhance application functionality for better user experience.
- Developed and executed training programs for end-users, improving adoption rates of new systems.
- Managed system upgrades and integrations, ensuring minimal disruption to daily operations.
- Facilitated cross-departmental meetings to align technology initiatives with organizational goals.
- Implemented quality assurance processes to maintain high standards in application delivery and support.
- Mentored junior analysts, fostering professional development and enhancing team capabilities.
- Led a team to successfully complete complex projects within deadlines, ensuring client satisfaction.
- Optimized existing systems by conducting thorough analyses and recommending cost-effective enhancements.
- Conducted comprehensive testing of new software releases, ensuring error-free deployment and user satisfaction.
- Facilitated the successful migration of legacy applications onto modern platforms without disrupting business operations or end-user experiences.
- Implemented security measures to protect sensitive data in line with industry best practices and regulatory compliance standards.
- Evaluated emerging technologies for potential application integration, staying current on industry trends and advancements.
- Managed multiple projects simultaneously while maintaining excellent attention to detail and meeting strict deadlines.
- Streamlined application processes by identifying inefficiencies and implementing targeted improvements, resulting in smoother operations.
- Coordinated with vendor partners on application development projects, ensuring seamless integration with existing systems infrastructure.
Xray Technician
Pioneer Urgent Care
04.2013 - 04.2015
- Operated radiographic equipment to perform X-ray examinations for diverse patient populations.
- Ensured compliance with safety protocols and radiation protection standards, safeguarding patient and staff health during imaging procedures.
- Collaborated with healthcare team to assess patient needs, contributing to accurate diagnoses and effective treatment plans.
- Reviewed images for quality assurance, ensuring clarity and diagnostic utility before interpretation.
- Maintained accurate patient records and imaging results within electronic health record systems.
- Implemented process improvements that streamlined workflows, enhancing departmental efficiency and patient care quality.
Education
Bachelor of Science - Communications
Penn State Brandywine
Rose Valley, PASkills
- Application implementations
- Healthcare IT strategy
- Oracle Health expertise
- Radiology & Cardiology Technology Optimization
- PACS, RIS, GE MUSE NX & PowerScribe Solutions
- Systems integration management
- Requirements analysis
- Application quality assurance
- Issue resolution
- Workflow transformation
- Project leadership
- Vendor collaboration
- Operational support
- Stakeholder engagement
Timeline
Senior Application Analyst
Universal Health Services
05.2015 - 09.2026
Xray Technician
Pioneer Urgent Care
04.2013 - 04.2015
Bachelor of Science - Communications
Penn State Brandywine