Jennifer Downs
Prague,OK
Summary
Dynamic professional specializing in financial management and strategic communication, refined at Canadian Valley Electric Cooperative. Demonstrated success in minimizing invoicing cycles by 95% and enhancing workflows. Proficient in project coordination and compliance, fostering operational excellence through leadership and client engagement. Experienced in MAS 90 software and budget reconciliation.
Overview
26
26
years of professional experience
Work History
Tribal Administrative Assistant
IOWA TRIBE OF OKLAHOMA
Prague, OK
12.2024 - Current
- Manage complex scheduling for the Tribal Chairman and facilitate communication between the Business Committee and departmental heads.
- Coordinate all logistics for conferences and events, including multi-city travel, lodging, and per diem for committee members.
- Execute financial reconciliation of travel costs against budgets and oversee timely processing of committee invoices.
Billing Specialist
CANADIAN VALLEY ELECTRIC COOPERATIVE
Seminole, OK
07.2019 - 12.2023
- Audited and processed accurate billing for over 26,000 electric and fiber accounts.
- Balanced Accounts Receivable and managed automated ACH payment drafts to ensure consistent cash flow.
- Investigated usage discrepancies and served as a critical member of the Outage Team, coordinating emergency communications during service disruptions.
Member Services Representative
CANADIAN VALLEY ELECTRIC COOPERATIVE
Seminole, OK
09.2016 - 07.2019
- Spearheaded the research and implementation of auto-processed service orders, significantly reducing manual processing time.
- Negotiated payment arrangements and tracked third-party 'Promise to Pay' funds to mitigate delinquency.
Administrative Coordinator
IOWAY CASINO
Chandler, OK
07.2014 - 09.2017
- Partnered with the AGM and Business Committee to meet all operational deadlines for the casino’s grand opening.
- Facilitated the recruitment process by screening resumes and scheduling multi-level interviews.
- Contributed to the launch of the Ioway Steakhouse, assisting with procurement and the development of staff training manuals.
Billing Clerk
BEST WELL SERVICES, LLC
Prague, OK
01.2012 - 03.2013
- Operational Impact: Drastically reduced the invoicing cycle from 120 days to 3–5 days, accelerating AR collection by two fiscal quarters.
- Invoiced 20% of total company jobs across specialized departments, ensuring strict adherence to material and labor rates.
Workforce Services Representative
WORKFORCE DYNAMICS INC.
Shawnee, OK
01.2009 - 01.2012
- Served as TAA Coordinator, navigating state and national funding requirements to secure educational grants for recipients.
- Provided comprehensive case management, including resume development and job search strategy for displaced workers.
Assessment Specialist
GORDON COOPER TECHNOLOGY CENTER
Shawnee, OK
01.2000 - 01.2008
- Enforced compliance with state and federal testing laws while proctoring professional certification exams (CNA, CMA, OPM).
- Collaborated with the grant writing team to successfully secure funding for facility expansions.
Education
Bachelor of Applied Science (B.A.Sc.) - Business
St. Gregory's University
Shawnee, OKCertificate in Business Office Management -
Gordon Cooper Technology Center
Shawnee, OKSkills
- Financial management and billing
- Accounts receivable and ACH processing
- MAS 90 software proficiency
- Budget reconciliation
- Operational leadership
- Project and event coordination
- Travel management
- Workflow optimization
- Human resources and recruitment
- Staff training and onboarding
- Compliance with federal and state regulations
- Grant administration
- Client relations and case management
- Dispute resolution strategies
- Strategic communication
Websites
Core Competencies
Billing & Accounts Receivable, ACH Processing, MAS 90 Software, Budget Reconciliation, Project & Event Coordination, Travel Management, Workflow Optimization, Recruitment & Onboarding, Staff Training, Compliance (Federal/State), Grant Administration, Case Management, Dispute Resolution, Strategic Communication
Timeline
Tribal Administrative Assistant
IOWA TRIBE OF OKLAHOMA
12.2024 - Current
Billing Specialist
CANADIAN VALLEY ELECTRIC COOPERATIVE
07.2019 - 12.2023
Member Services Representative
CANADIAN VALLEY ELECTRIC COOPERATIVE
09.2016 - 07.2019
Administrative Coordinator
IOWAY CASINO
07.2014 - 09.2017
Billing Clerk
BEST WELL SERVICES, LLC
01.2012 - 03.2013
Workforce Services Representative
WORKFORCE DYNAMICS INC.
01.2009 - 01.2012
Assessment Specialist
GORDON COOPER TECHNOLOGY CENTER
01.2000 - 01.2008
Bachelor of Applied Science (B.A.Sc.) - Business
St. Gregory's University
Certificate in Business Office Management -
Gordon Cooper Technology Center