Self-directed in Lending management with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Branch Manager
SunTrust
06.2010 - 01.2024
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Finance Manager
Bennett Chrysler, Jeep& Dodge
11.2006 - 06.2010
Developed comprehensive financial reports for executive decision-making support.
Reduced reliance on external consultants by developing an in-house finance expertise center.
Increased profitability by identifying underperforming investments, reallocating resources accordingly.
Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
Assistant Manager
Lendmark Financial
07.2001 - 06.2006
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Managed senior-level personnel working in marketing and sales capacities.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Bachelor of Science - Business Administration And Management
University Of North Florida
Jacksonville, FL
05.2021
Skills
Planning and coordination
Staff recruitment
Interviewing and Hiring
Cash Flow Management
Accounts Payable
Mortgages
Certification
CIBA - Certified Investment Banking Associate
CFS - Certified Fund Specialist
CM - Certified Manager Certification
Timeline
Branch Manager
SunTrust
06.2010 - 01.2024
Finance Manager
Bennett Chrysler, Jeep& Dodge
11.2006 - 06.2010
Assistant Manager
Lendmark Financial
07.2001 - 06.2006
Bachelor of Science - Business Administration And Management