Motorcycling
Car Mechanic
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Jennifer Durboraw
Hainesport,NJ
Summary
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Care Coordinator
Private Clients
12.2014 - Current
- Conduct thorough assessment of patient/family needs to devise personalized care plans, addressing both health and social determinants.
- Develop and maintain strong relationships with patients and their families, providing emotional support and health education; Diabetes, Cancer Treatment, Paralysis, etc
- Facilitate appointments and transportation for patients.
- Liaise with other healthcare professionals regarding any changes or concerns to patient's condition to help optimize treatment planning and care delivery.
- Evaluate, educate, and service medical equipment: motorized wheelchair, chemo port, glucometer, etc
- Inventory, order, and stock medication/supplies to ensure availability when needed
- Negotiate with insurance providers to secure coverage for necessary treatments, alleviating financial stress for patients.
- Advocated for patients during care team discussions, ensuring their preferences and needs were prioritized.
Employment Specialist/Job Developer
Employment Network Team
02.2018 - 10.2019
- Conducted assessments, interviews, and job trials to identify skills, strengths, and interests to develop person-centered plans for employment and support to a diverse caseload.
- Created personalized educational pamphlets, videos, & data on resume writing, professional emails, proper interview attire/body language to improve clients' skills
- Developed relationships with various businesses to develop competitive and permanent job opportunities for consumers
- Served as a link between management and employees by handling questions, explaining expectations, interpreting paperwork, mediating, and resolving any work-related issues.
- Conducted regular follow-ups with placed clients to ensure job satisfaction and retention, identifying and addressing potential issues early.
- Worked closely with government agencies; workforce centers / vocational rehabilitation teams; providing detailed case notes on clients progress. Collaborated with interdisciplinary teams to address client barriers and facilitate access to necessary resources.
Case Manager/Patient Care Coordinator
Care One
10.2012 - 04.2014
- Collaborated with MD, PT, OT, Nursing, Social Worker, and Administration in Sub Acute Rehab facility to review patient's progress, goals, and provide insight and expertise to optimize patient support needs
- Maintained adherence to HIPAA guidelines while providing detailed summary of patient's current health status to their managed care insurance provider. Advocate for continued stay until patient goals are met and is safe for discharge.
- Developed trusting relationships with insurance providers in providing services for patients
- Initiated appeals on behalf of the patient to the insurance company and provided thorough documentation to support the appeal
- Liaison between doctor and insurance company during appeal process while keeping patient/family informed of outcomes
- Obtain authorizations for payment for inpatient stay, therapy, DME's, and diagnostic testing from insurance company
- Ensure proper equipment is ready when the patient arrives at home to limit hospital visits' reoccurrence and that all services were paid for by the insurance company
Education
No Degree - Energy Industry Fundamentals - OSHA 10
Rowan College At Burlington County
Pemberton, NJ02-2021
Associate of Applied Science - Nursing
Rowan College At Burlington County
Pemberton, NJ12-2003
Skills
- Organizational skills
- Medical terminology
- Documentation proficiency
- Multitasking and organization
- Critical thinking
- Quality assurance
- Safety
- Verbal and written communication
- Case management
- Patient education
- Interdepartmental collaboration
Certification
- OSHA 10
- ENERGY INDUSTRY FUNDAMENTALS
- BLS
Interests
Timeline
Employment Specialist/Job Developer
Employment Network Team
02.2018 - 10.2019
Direct Support Care Coordinator
Private Clients
12.2014 - Current
Case Manager/Patient Care Coordinator
Care One
10.2012 - 04.2014
- OSHA 10
- ENERGY INDUSTRY FUNDAMENTALS
- BLS
No Degree - Energy Industry Fundamentals - OSHA 10
Rowan College At Burlington County
Associate of Applied Science - Nursing
Rowan College At Burlington County
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