Detail-oriented operations assistant with expertise in scheduling, database management, and customer support. Committed to enhancing service efficiency and ensuring customer satisfaction through dependable service coordination.
Overview
9
9
years of professional experience
Work History
Operations Assistant
Scott's Total Lawn and Pest Control
2020.03 - Current
Coordinated scheduling for service appointments, optimizing technician routes and improving customer satisfaction.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated and maintained confidential databases and records.
Used Yardbook to produce monthly invoices, reports, and other deliverables.
Cashier
Travelers Oasis
2023.04 - 2026.09
Processed customer transactions efficiently, ensuring accurate cash handling and minimizing discrepancies.
Assisted customers with inquiries, providing exceptional service to enhance overall shopping experience.
Trained new cashiers on point-of-sale systems and operational procedures to ensure smooth transitions.
Waitress/Cook
TnT Cafe
2022.02 - 2023.04
Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
Managed multiple tables efficiently, prioritizing tasks to maintain service flow during peak hours.
Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Bartender
Landmark
2017.04 - 2020.03
Crafted signature cocktails and curated drink menus to enhance customer experience.
Obtained cash bank and stocked service bar to prepare for operation.
Managed inventory systems, ensuring optimal stock levels and minimizing waste.