Jennifer Eckert
Licensed Clinical Social Worker
Glen Allen,VA
Summary
Experienced Program Manager with a proven track record in successfully managing large teams and overseeing project management initiatives. Possessing LCSW and CSAC certifications in the state of Virginia, as well as five other states. Bringing over 15 years of valuable behavioral health experience. Expertise lies in managing behavioral health teams and working with children, adults, and families who have mental illness, substance use disorders, and developmental disorders. Knowledgeable leader dedicated to finding innovative solutions and resolving complex challenges.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Program Manager II
Richmond Behavioral Health
01.2016 - Current
- Provides clinical and administrative oversight to Intake and Assessment, Case Management, Supportive Residential Services, Facility Discharges and OBRA (Nursing Home Program)
- Provides clinical supervision to 3 Program Supervisors and 28 staff members, including supervision for licensure
- Fiscal management
- Region 4 Extraordinary Barriers Committee representative
- Provide consultation to Central State Hospital, Jail Team and the Department of Behavioral Health to facilitate discharges for Region 4
- Leader of the Anthem Behavioral Health Home
- Coach team members on productivity strategies and performance to ensure compliance with regulatory guidelines
- Devised tools and benchmarks to monitor and improve team performance
Clinical Supervisor II
Richmond Behavioral Health Authority
12.2011 - 01.2016
- Provided oversight to Supportive Residential Services and Adult Case Management
- Provided clinical oversight to 11 coordinators
- Ensured successful coordination of services, counseling and case management
- Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives as needed
Intake and Assessment/Therapist
Higher Ground Recovery
01.2009 - 12.2014
- Provided diagnostic assessments to determine or rule out mental illness and substance use disorders
- Facilitated pre-engagement, first time offenders and relapse prevention groups for teens and adults
- Specialized treatment to meet the needs of individuals with mental health, substance abuse and co-occurring disorders
- Promoting recovery through empowerment, confidence and an altruistic perspective
Adult Mental Health Supervisor
Richmond Behavioral Health Authority
01.2009 - 12.2011
- Supervised three mental health treatment teams: Assessment and Intake, Medication Management Groups and Case Management
- Provided diagnostic assessments, curriculum development, program design and implementation
- Certified Pre-Screener
Dual Diagnosis Specialist
Richmond Behavioral Health Authority
01.2007 - 01.2009
- Developed curriculum, facilitated therapeutic and psychoeducational groups
- Supervised, trained and guided the work of fifteen group facilitators
- Provided case management to an intensive caseload of individuals diagnosed with co-occurring disorders
- Implemented crisis intervention services
Adult Mental Health Case Manager
Richmond Behavioral Health Authority
07.2006 - 01.2007
- Provided case management to individuals diagnosed with mental illness
- Coordinated care; linked to community resources; provided discharge planning from local and state hospitals
- Provided diagnostic assessments, determined appropriate level of care for treatment
- Wrote treatment plans, monitored progress and updated treatment goals as appropriate
Assertive Community Treatment
Richmond Behavioral Health
08.2005 - 05.2006
- Provided case management to individuals with severe and persistent mental illness
- Provided diagnostic assessments, wrote treatment plans and monitored goals and outcomes
- Provided community outreach to ensure adherence to medications
- Coordinated care; linked to community resources; provided discharge planning to state and local hospitals
- Worked as a part of a multidisciplinary team
Assessment Clinician
Oliver Hill JD Relations Court
08.2003 - 05.2004
- Provided court ordered substance abuse assessments to adults and adolescents
- Provided recommendations to the court
- Collaborated with probation and parole
Education
Master of Science - Clinical Social Work
Virginia Commonwealth University
Richmond, VA 09.2003 - 05.2006
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA 09.1999 - 05.2003
Skills
Program leadership and direction
Strategic Leadership and planning
Project management
Policy and procedure improvements
Stakeholder communications
Budgeting and resource management
Contract development
Crisis intervention and risk management
Hiring and retention
Leadership development
Professional Writing
Certification
Licensed Clinical Social Worker, District of Columbia, Florida, Maryland, North Carolina, Pennsylvania, Virginia
Training Certificates
- Clinical Supervision
- Certified Clinical Trauma Professional
- Motivational Interviewing
- Solution Focused Therapy
- Person Centered Care
Timeline
Program Manager II
Richmond Behavioral Health
01.2016 - Current
Clinical Supervisor II
Richmond Behavioral Health Authority
12.2011 - 01.2016
Intake and Assessment/Therapist
Higher Ground Recovery
01.2009 - 12.2014
Adult Mental Health Supervisor
Richmond Behavioral Health Authority
01.2009 - 12.2011
Dual Diagnosis Specialist
Richmond Behavioral Health Authority
01.2007 - 01.2009
Adult Mental Health Case Manager
Richmond Behavioral Health Authority
07.2006 - 01.2007
Assertive Community Treatment
Richmond Behavioral Health
08.2005 - 05.2006
Master of Science - Clinical Social Work
Virginia Commonwealth University
09.2003 - 05.2006
Assessment Clinician
Oliver Hill JD Relations Court
08.2003 - 05.2004
Bachelor of Science - Psychology
Virginia Commonwealth University
09.1999 - 05.2003