Jennifer Ellison

Responsible for the operation and management of the office: profit, loans, collections, sales, delinquency control, hiring and training and supervision of staff, maintaining a secure business.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Trained, coached, and mentored new cashiers for maximum performance.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.

• Managed opening and closing procedures.
• Attending online courses in the areas of Diamond and Fine Jewelry quality and excellence
• Performance-based commission structure
• Assistant manager in training

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.