Jennifer Emig
Urbandale,IA
Summary
Ambitious coach with several years of experience promoting team building and financial sales growth. Well-versed in developing a positive work environment through a great understanding of Emotional Intelligence. Encouraging and motivational professional committed to improving overall team performance by providing feedback and coaching to team associates.
Overview
7
7
years of professional experience
Work History
Digital Coach
Walmart Inc.
Windsor Heights, IA
06.2017 - Current
- Maintained positive relationships with customers by providing exceptional service.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Ensured compliance with health and safety regulations within the store.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Met or exceeded fiscal sales goals, maximizing operating budgets.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed sales figures regularly to determine staffing needs during peak times.
- Analyzed financial data to identify areas of improvement for profitability.
- Managed daily operations of the store, including opening and closing procedures.
- Ensured compliance with safety regulations in accordance with company policy.
Education
Associate of Arts - Education Administration
William Penn University
Oskaloosa, IA05-2017
Skills
- Energetic personality
- Operations Management
- Team Development
- Personable and friendly
- Financial Planning
- Sound Judgment
- Performance Evaluation
- Communication abilities
- Team motivation
- Feedback Delivery
Timeline
Digital Coach
Walmart Inc.
06.2017 - Current
Associate of Arts - Education Administration
William Penn University