Jennifer Engelhart
Kansas City,MO
Summary
Organized Administrative Professional experienced in managing complex logistics and facilitating communication among diverse stakeholders. Delivered operational efficiency through coordination of schedules and vendor relationships for large-scale events serving up to 80,000 attendees. Focused on leveraging discretion and sound judgment to anticipate needs and solve issues proactively.
Overview
9
9
years of professional experience
Work History
Event Coordinator
Smart City Networks
Kansas City, MO
10.2022 - Current
- Serve as primary liaison between clients, vendors, and internal teams, ensuring seamless communication and on-time execution across every stage of large-scale events
- Coordinated and managed multiple concurrent service orders and schedules for events accommodating up to 80,000 attendees, ensuring seamless execution for Planet Comicon Kansas City, Petfood Forum, ISTE Conference, and Netsmart Connections
- Organized and oversaw vendor and trade schedules, coordinating with union electricians and plumbers on installation, testing, and service timelines to ensure timely execution
- Resolved on-site operational issues in real time, exercising sound judgment and discretion to minimize disruption and uphold client confidence during events
- Maintain accurate records and documentation to support efficient, on-time delivery of services
Brand Ambassador
Studio D
Kansas City Metro, MO
03.2023 - 07.2025
- Represented client brands in high-traffic environments, managing schedules and logistics for multiple simultaneous engagements to maximize brand visibility
- Delivered polished, personalized interactions, leveraging strong interpersonal skills to enhance customer experience and brand perception
- Engaged customers through interactive product demonstrations and brand storytelling.
- Developed and maintained strong relationships with local retailers and event organizers.
- Collaborated with marketing teams to execute promotional campaigns and events.
Chat Specialist / Receptionist
Ruby
Remote
08.2017 - 09.2022
- Facilitated high-volume, multi-client communications, prioritizing and routing requests to ensure timely responses in a fast-paced virtual office environment
- Delivered professional front-line support for various businesses, ensuring accuracy, confidentiality, and building rapport in every interaction
- Managed customer inquiries via chat platform, ensuring timely and accurate responses.
- Facilitated seamless communication between clients and internal teams for issue resolution.
- Provided detailed product information to assist customers in making informed decisions.
Education
General Studies Coursework -
Metropolitan Community College
Independence, MOGeneral Studies Coursework -
State Fair Community College
Sedalia, MOHigh School Diploma -
Warrensburg High School
Warrensburg, MOSkills
- Event logistics
- Vendor Coordination
- Project coordination
- Scheduling
- Task Management
- Calendar
- Crisis management
- Liaison
- Interdepartmental communication
- Client Relations
- Stakeholder engagement
- Microsoft Office Suite
- Confidential decision-making
- Confidentiality
- Contract negotiation
- Executive & Administrative Support
References
Brittany Terry from Ruby
(816) 752-5267
Antoinette Ibarra from Smart City
(816) 820-1178
Nycole Smith from Smart City
(702) 378-5427
Timeline
Brand Ambassador
Studio D
03.2023 - 07.2025
Event Coordinator
Smart City Networks
10.2022 - Current
Chat Specialist / Receptionist
Ruby
08.2017 - 09.2022
General Studies Coursework -
Metropolitan Community College
General Studies Coursework -
State Fair Community College
High School Diploma -
Warrensburg High School