Jennifer Erick
New Egypt,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Pandora Jewelry Store
07.2022 - 02.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Lead Teacher
Stem Academy
10.2021 - 04.2022
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
Lead Teacher
The Learning Experience
02.2021 - 09.2021
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Maintained detailed records of attendance, test scores and assignment grades for each student to identify trends and rectify issues.
Sales Lead
Loft Outlet
11.2019 - 02.2021
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Bachelor of Science - Social Work
University of Phoenix
Tempe, AZ11.2025
Associate of Arts - Education
Ocean County Community College
Toms River NJ 05.2021
High School Diploma -
New Egypt High School
New Egypt NJ06.2019
Skills
- Project Management
- POS Systems Operations
- Financial Management
- Customer Service
- Microsoft Visual Basic
- Google Docs
- Microsoft Excel
- Staff Management
- Microsoft Windows
- Records Maintenance
Timeline
Assistant Store Manager
Pandora Jewelry Store
07.2022 - 02.2023
Lead Teacher
Stem Academy
10.2021 - 04.2022
Lead Teacher
The Learning Experience
02.2021 - 09.2021
Sales Lead
Loft Outlet
11.2019 - 02.2021
Bachelor of Science - Social Work
University of Phoenix
Associate of Arts - Education
Ocean County Community College
High School Diploma -
New Egypt High School
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