Open To Work
Jennifer Erickson
Phoenix
Summary
Proven insurance agency owner with a strong track record in client needs assessment and customer complaint resolution. Achieved significant growth by building a loyal client base exceeding 750 policyholders.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insurance Agency Owner
South Haven Insurance Agency Inc
Burnsville
09.2012 - 08.2025
- Launched a scratch independent insurance agency, securing carrier appointments and building a client base from zero to 750+ policy holders within 10 years.
- Coordinated targeted marketing strategies that attracted new clients and increased agency visibility.
- Developed comprehensive insurance policies tailored to client needs and preferences.
- Managed daily operations and client interactions
- Addressed customer complaints promptly and professionally, contributing to sustained high customer satisfaction levels.
Insurance Sales Producer
Allstate Insurance-Ed Scislow Agency
Burnsville
03.2006 - 09.2012
- Analyzed client needs to recommend appropriate insurance policies and coverage options.
- Conducted comprehensive policy reviews to ensure adequacy and relevance for clients.
- Educated clients on insurance products, benefits, and claims processes effectively.
- Identified cross-selling opportunities to existing customers.
- Exceeded agency sales goals for new policies consistently
- Explained coverage options to potential policyholders, answering questions or concerns.
- Achieved repeat business and referrals through personalized services.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
Education
Bachelor of Arts - International Studies And Spanish
The Ohio State University
Columbus, OH05-1994
Skills
- Client needs assessment
- Customer relations
- Customer complaint resolution
- Attention to detail
- Problem solving
- Effective communication
Languages
Spanish
Professional
Certification
- Minnesota Property and Casualty Resident Insurance License expires 2027
- Arizona Non-Resident P&C License expires 2027
- Arizona Caregiver License
Affiliations
- Backyard chicken enthusiast
- Competitive pickleball player
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
Insurance Agency Owner
South Haven Insurance Agency Inc
09.2012 - 08.2025
Insurance Sales Producer
Allstate Insurance-Ed Scislow Agency
03.2006 - 09.2012
Bachelor of Arts - International Studies And Spanish
The Ohio State University