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Jennifer Ewing
Ragley,LA
Summary
Detail-oriented HSE Administrative Assistant with experience in environmental compliance, risk assessments, safety audits, and emergency response planning. Skilled in payroll administration and office coordination with a proven ability to collaborate with multi-departmental teams to uphold safety standards and streamline administrative processes, focused on driving organizational safety and regulatory adherence.
Overview
1
1
Certification
23
23
years of professional experience
Work History
HSE Administrative Assistant
Halliburton Energy Services
Westlake, Louisiana
08.2021 - Current
- Collaborated with corporate HSE professionals to execute safety audits and identify hazards.
- Ensured adherence to environmental regulations through effective team collaboration.
- Maintained accurate records of incidents, inspections, and safety equipment usage.
- Maintained accurate records of safety training and employee certifications to support compliance and workforce readiness.
- Facilitated emergency response drills to prepare staff for potential hazards.
- Coordinated multi-departmental efforts regarding EH&S matters within organization.
- Investigated accidents related to environmental health and safety issues.
- Reviewed regulatory changes to ensure ongoing compliance with environmental standards.
- Reviewed contracts, permits, licenses, to ensure compliance with relevant laws and regulations.
- Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
- Coordinated incident investigations and prepared reports for regulatory compliance.
- Documented safety audit results according to established guidelines.
- Processed payroll bi-weekly, ensuring accuracy in pay and deductions.
- Submitted facility MSHA hours quarterly to ensure compliance and track safe hours.
- Performed data entry tasks in an accurate and timely manner.
- Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
Administrative Assistant
Reroof America Contractors
Sulphur, Louisiana
10.2020 - 08.2021
- Managed executive team schedules and appointments to maximize workflow efficiency.
- Coordinated office activities and maintained organized filing systems to ensure easy access to project documentation.
- Answered phone calls and emails, ensuring effective business correspondence.
- Handled customer inquiries, providing exceptional service to enhance client satisfaction.
- Welcomed guests at reception desk and offered general information to create a welcoming environment.
Administrative Assistant
Sin Customs
Sulphur, Louisiana
01.2020 - 10.2020
- Processed invoices for payment using accounting software applications.
- Managed bookkeeping tasks, ensuring accurate financial records and timely processing of transactions.
- Prepared various communications, including memos, emails, and invoices, to facilitate clear and effective information dissemination.
- Organized and maintained filing systems for physical and electronic documents, safeguarding accuracy and confidentiality of records.
- Handled customer inquiries and provided exceptional service to enhance client satisfaction.
Medical Biller and Coder
West Calcasieu Cameron Hospital
Sulphur, Louisiana
09.2011 - 01.2019
- Processed medical claims using advanced billing software efficiently.
- Verified patient information for accurate coding and billing submission.
- Audited billing claims for accuracy before final submission to payers.
- Communicated with healthcare providers to resolve billing discrepancies promptly.
- Reviewed insurance policies to determine coverage for services rendered.
- Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
- Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
Administrative Assistant
Petrofuels Quality Marketling, LP
Nederland, Texas
01.2008 - 12.2011
- Coordinated office activities and maintained organized filing systems for project documents.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Facilitated communication between departments to ensure seamless project execution and collaboration.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled customer inquiries and provided exceptional service to enhance client satisfaction.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Customer Service Supervisor
Circuit City Stores
Lake Charles, Louisiana
01.2006 - 01.2008
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Supervised customer service team, fostering high-quality support and customer satisfaction.
- Handled complex customer inquiries and resolved escalated issues promptly.
- Assisted customers with product inquiries, resolving complaints promptly to maintain satisfaction.
- Trained staff on product knowledge and effective communication techniques.
- Monitored team performance, providing regular constructive feedback to enhance service quality.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Provided guidance and support to junior customer service representatives, including coaching and mentoring.
Assistant Manager
Shoe Department Encore
Lake Charles, Louisiana
01.2004 - 01.2006
- Assisted in daily operations and management of store activities.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained and supervised staff to ensure quality customer service.
- Resolved customer inquiries and complaints in a timely manner.
- Coordinated inventory management and stock replenishment processes.
- Ensured compliance with safety regulations and company policies.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed visual merchandising displays to enhance product presentation.
Education
High School Diploma -
Sulphur High School
Sulphur, LA05-2002
Skills
- Environmental compliance
- Regulatory compliance and reviews
- Risk assessments and safety audits
- Incident investigations
- Emergency Response Planning
- Payroll administration and records management
- MS Office proficiency
- Office administration and document management
Certification
- RCRA Hazardous Waste Management
- Whitlow Green Smoke School
- CPR / First Aid Certified
Timeline
HSE Administrative Assistant
Halliburton Energy Services
08.2021 - Current
Administrative Assistant
Reroof America Contractors
10.2020 - 08.2021
Administrative Assistant
Sin Customs
01.2020 - 10.2020
Medical Biller and Coder
West Calcasieu Cameron Hospital
09.2011 - 01.2019
Administrative Assistant
Petrofuels Quality Marketling, LP
01.2008 - 12.2011
Customer Service Supervisor
Circuit City Stores
01.2006 - 01.2008
Assistant Manager
Shoe Department Encore
01.2004 - 01.2006
High School Diploma -
Sulphur High School