JENNIFER FAINT
Duluth,MN
Summary
Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Client Services Representative
Anderson Kuiti and Asuma
11.2022 - Current
- Manage client relationships and provide customer support
- Assist with tracking and receiving tax information for Accountants
- Performs duties that require some latitude for independent judgment and initiative in handling situations out of the ordinary
- Following up with client inquires, questions, concerns, and resolve issues that may arise with taxes, bookkeeping, and payroll departments.
Court Operations Associate
th Judicial Branch
09.2021 - 11.2022
- Managed cases electronically and physically, creating new case files, tracking subsequent filings, updating hearings.
- Prepared and issued summons, complaints, family and criminal warrants.
- Part of Centralized Eviction Team, managing and training new team members.
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts, and updating computer systems.
Court Operations Associate
th Judicial Branch
12.2019 - 09.2021
- Part of Centralized Commitment Team, processed last minute petitions, trained new team members and present, and good working relationship with attorneys and hospitals.
- Tracked cases and managed electronic and physical records.
- Supported daily courtroom document preparation, filing of referral forms and court notices, check-in and check-out and bailiff duties.
- Acted as court cashier, processing billing and payments for fines, bonds, bail, and other court fees
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
Industrial Hygienist
Twin Ports Testing
04.2019 - 12.2019
- Prepared formal and informal reports of findings to reference regulations and identify potential exposures to hazards.
- Performed microscopic analyses or physical inspections of samples to detect asbestos and assess purity of air quality.
Admin and Field Technician
Institute of Environmental Assessment, Mountain Iron
01.2019 - 04.2019
- Applied company safety policies consistently when performing daily tasks
- Kept detailed records of field measurements and data.
- Inspected municipal and industrial facilities for adherence to environmental regulations.
Clerical Assistant
USDA Natural Resources Conservation Service
04.2018 - 12.2018
- Created comprehensive reports outlining technical natural resource data to provide accurate information to government agencies and leaders for key decision-making
- Communicated effectively with public to answer questions about forestry, conservation, and sustainability.
Scale Master
Azcon Metals
06.2015 - 04.2018
- Operated weigh scales and issued tickets when necessary.
- Communicated with operators to share information related to product.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Created delivery routes and dispatched based on destinations and timelines to maintain efficiency with rail and trucks.
- Compiled data on daily collections, billings, and receipts to assist with financial recordkeeping.
Knowledge Operations Manager, Senior Airman
Air National Guard, Wing
10.2000 - 07.2005
- Prepared, planned for, and coordinated execution of support missions to aid deployed forces and individuals
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our projects
- Supported office clerical functions using word processing and other software, email, and office machines
- Helped with purchasing and research for Contracting department
- Organized training and maintained base Government Credit Cards.
Education
Bachelor of Arts - Health And Wellness Management
Univeristy of Wisconsin - Superior
Superior, WI06.2015
Associate of Science - Administrative Assistant
Wisconsin Indianhead Technical College
12.2006
Certification in Information Management - undefined
Kesler Air Force Base
7.2001
High School Diploma - undefined
Proctor High School
06.1996
Skills
- Professional Correspondence
- Microsoft Office Software
- Organizational Skills and Multitasking
- Policy and Procedure Adherence
- Office Supplies and Inventory
- Operational Efficiency
- Document and Records Management
- Establishing Contacts
- Database Maintenance
- Customer Account Management
- Accurate Recordkeeping
- Calm and Professional Under Pressure
Timeline
Client Services Representative
Anderson Kuiti and Asuma
11.2022 - Current
Court Operations Associate
th Judicial Branch
09.2021 - 11.2022
Court Operations Associate
th Judicial Branch
12.2019 - 09.2021
Industrial Hygienist
Twin Ports Testing
04.2019 - 12.2019
Admin and Field Technician
Institute of Environmental Assessment, Mountain Iron
01.2019 - 04.2019
Clerical Assistant
USDA Natural Resources Conservation Service
04.2018 - 12.2018
Scale Master
Azcon Metals
06.2015 - 04.2018
Knowledge Operations Manager, Senior Airman
Air National Guard, Wing
10.2000 - 07.2005
Bachelor of Arts - Health And Wellness Management
Univeristy of Wisconsin - Superior
Associate of Science - Administrative Assistant
Wisconsin Indianhead Technical College
Certification in Information Management - undefined
Kesler Air Force Base
High School Diploma - undefined
Proctor High School
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