Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Fajardo

Nanuet,NY

Summary

Expert retail sales professional offering [Number] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Cashier Manager

V T Meat &Grocery Inc
03.2020 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Built positive relationships with customers to increase repeat business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Bachelor of Science - Business Administration

Suny Cobleskills
106 Suffolk Cir, Cobleskill, NY 12043
12.2024

Associate of Science - Business Administration

Rockland Community College
Suffern, NY
05.2021

Skills

  • Attention to Detail
  • POS System Troubleshooting
  • Staff Training
  • Time Management
  • Store Opening and Closing
  • Issue Resolution
  • Operations Leadership
  • Till Counting
  • Workplace Safety
  • Employee Management
  • Customer Service
  • Customer Complaint Resolution
  • Employee Training

Languages

Spanish
Native or Bilingual

Timeline

Cashier Manager

V T Meat &Grocery Inc
03.2020 - Current

Bachelor of Science - Business Administration

Suny Cobleskills

Associate of Science - Business Administration

Rockland Community College
Jennifer Fajardo