Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Felipe

Wichita

Summary

Dependable employee with a strong work ethic and attention to detail. Proven ability to complete daily assignments efficiently while contributing to team objectives. Quick to adapt to new policies and requirements, demonstrating flexibility in various tasks. Strong communication skills enhance collaboration and productivity within the team.

Overview

8
8
years of professional experience

Work History

Amazon Associate

Amazon
Wichita
02.2022 - Current
  • Assisted in training new associates on company policies and procedures.
  • Eliminated problems throughout all areas of warehouse.
  • Interim Acting Manager from May 2024 through September 2024

Tester

Integra Technologies
Wichita
12.2019 - 05.2020
  • Reviewed product specifications to pinpoint potential design flaws.
  • Created comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards.
  • Performed root cause analysis on critical defects found during testing process.

Call Agent

Marriot
Wichita
05.2018 - 11.2018
  • Met inbound customer needs while maintaining strict performance targets.
  • Resolved issues based on thorough investigations of concerns.
  • Handled high-volume incoming calls with friendly greetings and knowledgeable support.
  • Delivered fast and friendly service to handle questions and service complaints.

Restaurant Hostess

Livingston Diner
Wichita
08.2017 - 04.2018
  • Managed seating arrangements to accommodate guest preferences and maximize efficiency.
  • Maintained cleanliness of buffet area during service hours.
  • Operated cash register accurately when handling payment transactions for guests' meals.

Education

Diploma -

South High School
Wichita, Kansas
05.2014

Skills

  • Critical thinking
  • Time management
  • Problem-solving
  • Attention to detail
  • Relationship Building
  • Self Motivation
  • Goal Setting
  • Excellent Communication
  • Decision-Making
  • Multitasking
  • Organizational Skills
  • Active Listening

Languages

Spanish, Fluent

Timeline

Amazon Associate

Amazon
02.2022 - Current

Tester

Integra Technologies
12.2019 - 05.2020

Call Agent

Marriot
05.2018 - 11.2018

Restaurant Hostess

Livingston Diner
08.2017 - 04.2018

Diploma -

South High School

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