Jennifer Ferris
Goochland,VA
Summary
Proven team collaborator and adaptable individual, excelled at Perry's Steakhouse by enhancing customer satisfaction through efficient table clearing and maintaining cleanliness. Demonstrated exceptional server support and floor cleaning skills, alongside a polite demeanor, significantly contributing to a safe and welcoming dining environment. Skilled in both interpersonal communication and workplace safety, ensuring seamless operations in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Restaurant Busser
Perry's Steakhouse
01.2024 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Sales Associate
Walmart
05.2017 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Applied Science - Early Childhood Education
J. Sargeant Reynolds Community College
Richmond, VA05.2002
High School Diploma -
Goochland High School
Goochland, VA06.1999
Skills
- Excellent teamwork
- Adaptable to change
- Table Bussing
- Flexible schedule availability
- Floor cleaning
- Maintaining cleanliness
- Polite Demeanor
- Server Support
- Cleaning and sanitizing
- Proper Glassware Handling
- Table Resetting Proficiency
- Team Collaboration
- Workplace Safety
Timeline
Restaurant Busser
Perry's Steakhouse
01.2024 - Current
Sales Associate
Walmart
05.2017 - 12.2023
Associate of Applied Science - Early Childhood Education
J. Sargeant Reynolds Community College
High School Diploma -
Goochland High School
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