Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Figueroa

3454 Berkshire Woods Terrace Deltona ,FL

Summary

*Began as a Freelancer, got promoted into a Permanent Mac Artist, then got promoted into Management.


*Achieved all Mac Cosmetics training and Certifications with the company in teaching clients Makeup Applications and Mac Group classes for events.


*As a Hairstylist I built a strong clientele, as well as created classes to teach the guests proper Makeup Applications and hair techniques.


*Achieved all Hair education with Ulta company.


Overview

10
10
years of professional experience

Work History

Hairstylist/Makeup Artist

Ulta Salon
08.2018 - 04.2022
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.

Assistant Manager

MAC Cosmetics
07.2015 - 08.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Established team priorities, maintained schedules and monitored performance.

Freelance

MAC Cosmetics
08.2012 - 07.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

Cosmetology

Career Training Institute
Orlando, FL
08.2004

Diploma -

Lyman High School
Longwood, FL
05.2003

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques

Languages

Spanish
Native or Bilingual

Timeline

Hairstylist/Makeup Artist

Ulta Salon
08.2018 - 04.2022

Assistant Manager

MAC Cosmetics
07.2015 - 08.2018

Freelance

MAC Cosmetics
08.2012 - 07.2015

Cosmetology

Career Training Institute

Diploma -

Lyman High School

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Jennifer Figueroa