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Accomplished healthcare operations leader with over 18 years of experience in diverse healthcare settings, specializing in strategic negotiations, contract management, and team leadership. Expert in enhancing operational efficiencies and patient satisfaction through innovative service delivery and effective stakeholder engagement. Proficient in financial management, data analysis, and implementing technology solutions. Committed to leveraging extensive industry knowledge and management acumen to drive the success of healthcare initiatives in a dynamic, growth-oriented environment. Fluent in English and Spanish, ready to contribute to and lead teams in multinational settings.

I'm a Registered Nurse, with B. S. N. degree in nursing earned in 2018. I have been a nurse in total for 37+ Years. Included in these roles I have 25 Years supervisor, leadership, and management experience. My current positions are full-time Nursing Manager Employee Occupational Health for the last 4 years as well as a hospital Nursing Supervisor Administrator after hours per diem. Prior positions held: Director of Health Services for 10 years, Head Nurse of ENT Allergy Practice responsible for 5 separate office locations for 9 years, was a Radiological Clinical Nurse Coordinator for 4 years. In my current roles I provide supportive leadership in employee occupational health and safety. Chair and co-chair multiple prevention programs such as Ergonomics, Slips, Trips and Falls, Joint Workplace Violence and Safety Task Force, The Wellness Subcommittee and the Respiratory novel viruses sub-committee. I advocate and promote educational activities for a healthier workforce improving a healthy, safer workplace culture. I have a strong background in overseeing nursing staff and ensuring high-quality patient care. Successfully managed diverse healthcare teams and implemented effective protocols to improve workflow and patient outcomes. Demonstrated excellence in team leadership and critical decision-making under pressure. I am a nursing professional with a comprehensive background in managing nursing teams and enhancing patient care standards. Proven ability to lead collaborative efforts and adapt to dynamic healthcare environments. Known for effective communication and problem-solving skills that drive superior patient care and team performance. Nursing professional with a comprehensive background in managing nursing teams and enhancing patient care standards. Proven ability to lead collaborative efforts and adapt to dynamic healthcare environments. Known for effective communication and problem-solving skills that drive superior patient care and team performance. Professional healthcare leader with a diverse background in nursing and team management. Skilled in patient care coordination, staff training, and implementing healthcare protocols. Strong focus on teamwork and adaptability to evolving healthcare needs. Known for reliability, effective communication, and fostering a collaborative environment to achieve optimal outcomes. Experienced with managing nursing teams and optimizing patient care processes. Utilizes advanced clinical knowledge and leadership abilities to foster an effective, supportive, and efficient work environment. Track record of successfully implementing care strategies and improving patient outcomes through collaborative teamwork and strategic planning. Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills with sound clinical judgment. I am a forward-thinker. I enjoy, problem-solving, to produce positive outcomes. I have 25 years of supervisory, management, leadership experience. I'm able to advocate on behalf of highly skilled nurses and patients. Proven history in leading teams and achieving high-quality patient care, outcomes quality measures. Works productively with healthcare leaders and facility management to achieve program success. I am a nursing professional with a comprehensive background in managing nursing teams and enhancing patient care standards. Proven ability to lead collaborative efforts and adapt to dynamic healthcare environments. Known for effective communication and problem-solving skills that drive superior patient care and team performance. I am a diligent, motivated and self-directed to lead in obtaining positive outcomes for goals set. I have an extensive background in overseeing nursing staff and ensuring high-quality patient care. Successfully managed diverse healthcare teams and implemented effective protocols to improve workflow and patient outcomes. Demonstrated excellence in team leadership and critical decision-making under pressure.

Achieved high levels of customer satisfaction through effective management in retail and cannabis sectors. Enhanced operational efficiency by applying strong customer service, retail management, agriculture, and cash handling skills. Cultivated a collaborative team environment while also excelling in independent roles. Drove safety initiatives and resolved problems effectively in retail and cannabis settings. Established a reputation for dependability and hard work with over five years of experience. Maintained a positive attitude and thrived under pressure. Promoted a safe work environment and utilized advanced troubleshooting skills. Open to relocation and authorized to work in the US for any employer.

Highly skilled and dedicated Registered Nurse (RN) with a Master’s-level education and extensive experience in clinical care coordination, utilization review, and healthcare management. Proven ability to lead, mentor, and educate healthcare teams while delivering high-quality, cost-effective patient care. Strong background in interdisciplinary collaboration, performance improvement, and healthcare operations. Recognized for exceptional critical thinking, leadership, and communication skills, with a passion for mentorship, teaching, and advancing clinical excellence.

Jennifer Fillmore

Summary

Overview

Work History

Assistant Nurse Manager

Licensed Practical Nurse

Licensed Practical Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Education

Bachelor of Science - Nursing

Associate of Science - Nursing

Associate of Applied Science -

Diploma of Practical Nurse - Nursing

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Timeline

Assistant Nurse Manager

Licensed Practical Nurse

Licensed Practical Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Bachelor of Science - Nursing

Associate of Science - Nursing

Associate of Applied Science -

Diploma of Practical Nurse - Nursing

Licensure and Certifications

Leadership & Professional Engagement

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