Summary
Overview
Work History
Education
Skills
References
Timeline
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Sierra Gettridge

New Orleans,LA

Summary

Sympathetic Mental Health Counselor offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention, and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.

Overview

5
5
years of professional experience

Work History

Management Development Analyst 1

City of New Orleans
New Orleans, LA
06.2022 - Current

• Conduct comprehensive administrative tasks, encompassing finance, accounting, and evaluation to support organizational goals.

• Execute in-depth research and manage public information initiatives, ensuring accuracy and relevance.

• Offer essential support to various operational units, contributing to the advancement of special projects.

Mental Health Case Manager

Zoey's Sickle Power, Inc
Orleans, LA
06.2020 - Current
  • Provided case management services including linking clients to necessary social services or community supports.
  • Collaborated with other healthcare providers to coordinate comprehensive care for clients.
  • Offered referrals to community resources that could assist clients in meeting their needs.
  • Developed therapeutic relationships with clients and their families to ensure effective communication.
  • Conducted outreach activities within the community to promote awareness about mental health issues.
  • Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.

Patient Access Representative

LCMS Health
New Orleans, LA
12.2020 - 05.2022
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Ensured accuracy of all data entered into computer system.
  • Created new patient accounts in EMR system as needed.
  • Followed up on unpaid claims in a timely manner.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Facilitated communication between patients, staff members, and third party payers.
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.

Education

Bachelor of Science -

Southern University At New Orleans
New Orleans, LA
05-2024

Skills

  • Client goal planning
  • Skilled in intake interviewing
  • Community resources specialist
  • Tracking client progress
  • Case files maintenance
  • Monthly progress reporting
  • Criminal law

References

References available upon request.

Timeline

Management Development Analyst 1

City of New Orleans
06.2022 - Current

Patient Access Representative

LCMS Health
12.2020 - 05.2022

Mental Health Case Manager

Zoey's Sickle Power, Inc
06.2020 - Current

Bachelor of Science -

Southern University At New Orleans
Sierra Gettridge