Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Floerke

Summary


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional nursing skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

28
28
years of professional experience

Work History

Assistant Administrator

Accessible Home Care
11.2021 - 12.2024

Management of clinical home care teams , for three teams to deliver home care services to clients.

Manage all payroll for clinical staff.

Manage daily schedules of all clinical staff such as RN,LPN, HHA, PT, PTA, OT, COTA, ST

Manage and organized all Intake Referrals for the home care teams.

Participate in management team meetings and caring out policies, procedures and regulations to meet CMS, and accreditation guidelines.

Participated in hiring, training, counseling and supervising all employees on the home care.

Responsible for QAPI programs to meet the regulations, STAR ratings and Satisfaction surveys for home care services.

Assumes responsibility of the agency in the Administrator's absences.

Performs home care nursing skills proficiently.

Director of Home Health Care Services

Interim Home Care
10.2020 - 10.2021

Overall management of the clinical teams to deliver home care services.

Responsibility of overseeing and approving payroll for clinical teams.

Responsibility for meeting CMS, state regulations, and accreditation guideline's for home care services

Responsibility of interviewing, hiring, training, and supervising clinical staff.

Organize and carrying out QAPI program to meet regulations, improve STAR ratings and accreditations standards.



Director of Operations for Home Care

Amedisys Home Health
04.2015 - 09.2020
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.

Clinical Coordinator

Central Home and Hospice
05.1997 - 04.2015
  • Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
  • Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Created weekly schedules for nurses, taking into account sick days and vacation time.
  • Championed a patient-centered approach by actively involving patients and their families in the care planning process.
  • Upheld quality assurance procedures to maintain patient safety and satisfaction.
  • Developed partnerships with local healthcare providers to ensure continuum of care for patients, enhancing community health integration.

Education

Bachelor of Science - Nursing

Fort Hays State University
Hays, KS
05-1988

Skills

  • Meeting facilitation
  • Customer service
  • Process improvement
  • Verbal and written communication
  • Staff management
  • Software usage: Wellsky, HCHB, Office, Excell

Timeline

Assistant Administrator

Accessible Home Care
11.2021 - 12.2024

Director of Home Health Care Services

Interim Home Care
10.2020 - 10.2021

Director of Operations for Home Care

Amedisys Home Health
04.2015 - 09.2020

Clinical Coordinator

Central Home and Hospice
05.1997 - 04.2015

Bachelor of Science - Nursing

Fort Hays State University
Jennifer Floerke