Jennifer Flores
La Porte,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Ranch Management
Self-employeed
08.2017 - Current
- Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
- Used company reports to analyze sales, gross profit and inventory activities.
Patient Care Coordinator
Bay Area Vascular Center
09.2015 - 07.2017
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Coordinated transportation to get patients to and from medical appointments.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
- Trained new staff on filing, phone etiquette and other office duties.
- Delivered support to medical staff in completion of patient paperwork.
Patient Care Coordinator
Cole Pediatric Therapy
11.2014 - 05.2015
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
Call Center Representative
Harris Health System
08.2013 - 01.2014
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
Education
Associate of Arts - Business
San Jacinto College District
Pasadena, TX12.2023
Skills
- Scheduling and Coordinating
- Administration and Reporting
- Maintenance and Repair Management
Languages
Spanish
Native or Bilingual
Timeline
Ranch Management
Self-employeed
08.2017 - Current
Patient Care Coordinator
Bay Area Vascular Center
09.2015 - 07.2017
Patient Care Coordinator
Cole Pediatric Therapy
11.2014 - 05.2015
Call Center Representative
Harris Health System
08.2013 - 01.2014
Associate of Arts - Business
San Jacinto College District
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