JENNIFER FLORES
Sullivan City
Summary
Very hardworking and respectful person. Fast learner and friendly with staff. Like to build a positive environment with students and staff. I have work at different jobs and I’d loved every single one of them. I am dedicated to my job and show empathy to costumers. I believe that everyone can be very talented and experienced in their job if we get the chance to achieve it.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Region One ESC
01.2023 - Current
- Provided instruction and guidance to students in the absence of a regular teacher
- Organized lesson plans and activities for students if needed
Receptionist
BPL Plasma
10.2018 - 09.2019
- Excellent costumer service with patients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Listen and show patience to costumers.
Phlebotomist
BPL Plasma
10.2018 - 09.2019
- Performed a venipuncture to donor to connect donor to the machine so he/she could start the process of donating
- Explain to donors the whole process of donating plasma every time they would go and donate
- Maintained a clean, safe, and organized work environment
Infant/Toddler Teacher
TMC Migrant HeadStart
09.2016 - 05.2018
- Developed and implemented a variety of age-appropriate activities to stimulate physical, emotional, social, and cognitive development
- Established positive relationships with families by communicating child mastered goals with parent
Education
Substitute Teacher - undefined
Region One Education Service Center
Edinburg, TXPhlebotomist - undefined
South Central College
Mankato, MN05.2018
CDA Infant/Toddler Teacher - undefined
South Central College
Mankato, MN04.2018
High School Diploma - undefined
La Joya High School
La Joya, TX05.2013
Skills
- Paperwork Processing
- Costumer service
- Donor screening
- Data Entry
- Blood collection
- Venipuncture
- Patient Care
- Medical Records Review
- Sanitation and sterilization
- Group and individual instruction
- Progress Reporting
- Diapering requirements
- Sanitation Procedures
- Age-Appropriate Activities
- Curriculum Planning
- Activity Planning
- Documentation requirements
Timeline
Substitute Teacher
Region One ESC
01.2023 - Current
Receptionist
BPL Plasma
10.2018 - 09.2019
Phlebotomist
BPL Plasma
10.2018 - 09.2019
Infant/Toddler Teacher
TMC Migrant HeadStart
09.2016 - 05.2018
Substitute Teacher - undefined
Region One Education Service Center
Phlebotomist - undefined
South Central College
CDA Infant/Toddler Teacher - undefined
South Central College
High School Diploma - undefined
La Joya High School
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