Jennifer Flynn
Summary
Experienced with managing pharmacy operations, ensuring optimal inventory levels, and maintaining regulatory compliance. Utilizes strong leadership skills to foster team collaboration and achieve high levels of customer satisfaction. Knowledge of pharmaceutical practices and effective problem-solving techniques to drive operational success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Safeway
06.2022 - Current
- Maintain safe practices and high-quality patient care in a high-volume pharmacy
- Provide immunizations and schedule vaccines clinics within the community
- Fostered a patient-centered approach by creating a welcoming environment that encouraged open dialogue.
- Monitored quality assurance metrics to identify areas for improvement and implement necessary changes.
- Mentored staff to foster professional development with tailored coaching and feedback sessions.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Developed a strong team through effective recruitment, training, and performance management strategies.
- Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
- Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
AZ Work at Home Data Entry Technician
Express Scripts
11.2009 - 07.2021
- Interpret and input prescriptions while meeting quantity and quality expectations
- Developed and implemented the Continuous improvement team
- Site Quality Council member responsible for identifying trends in quality issues
- Safeguarded sensitive information by diligently following company policies regarding data confidentiality and security measures.
Pharmacy Technician
Albertsons Osco Pharmacy
08.2003 - 11.2009
- Insurance billing and Inventory control
- Customer service expert
- Dispensed medications to patients following prescriptions, ensuring correct labeling and instructions.
- Processed prescription orders, verifying information and resolving discrepancies.
- Collaborated with healthcare providers to clarify prescription details and ensure patient safety.
Education
Pharm D -
Creighton University School of Pharmacy and Health Professions
05.2021
Associates Degree - Pharmacy Operations
University of Phoenix
05.2011
Skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Self motivation
Certification
- Arizona Pharmacist License (S025800), 04/01/22 to present
- Medication Therapy Management Certification from APhA, 2020 to present
- Immunization Certification from APhA, 2018 to present
- CPR Certification from the American Heart Association, 2017 to present
Advanced pharmacy practice experiences
- Ambulatory Care: Indian Health Services, 03/01/21 - 04/30/21
- Managed Care: Express Scripts, 02/01/21 - 03/31/21
- Acute Care: St. Joseph's Hospital, 01/01/20 - 02/29/20
- Hospital: St. Joseph's Hospital, 10/01/20 - 11/30/20
- Community Pharmacy Management: Safeway, 09/01/20 - 10/31/20
- Community: Safeway, 08/01/20 - 09/30/20
- Drug Information: Avella Specialty Pharmacy, 07/01/20 - 08/31/20
- MTM: Avella Specialty Pharmacy, 06/01/20 - 07/31/20
National and state organizations
- Pediatric Pharmacy Association (PPA)/(Jays4Peds), 2019 to present
- Arizona Pharmacy Association (AzPA), 2017 to present
- American Pharmacist Association (APhA/APhA-ASP), 2017 to present
Timeline
Pharmacy Manager
Safeway
06.2022 - Current
AZ Work at Home Data Entry Technician
Express Scripts
11.2009 - 07.2021
Pharmacy Technician
Albertsons Osco Pharmacy
08.2003 - 11.2009
Associates Degree - Pharmacy Operations
University of Phoenix
Pharm D -
Creighton University School of Pharmacy and Health Professions
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