Paula White

New Patient & Hygiene Coordinator

Jefferson,OR

Summary

Polished New Patient and Hygiene Coordinator with 12 years of experience in dental administrative arena. Versatile and friendly with pleasant speaking voice and professional demeanor. Proactive self-starter with a strong work ethic, and strong desire to take on new challenges within the dental health field. Adept at multi-line phones and scheduling software. Excellent verbal and written communication abilities.

Overview

years of professional experience

Work History

New Patient & Hygiene Coordinator /Receptionist

Pinnacle Dental

Albany, OR

07.2017 - 01.2022

Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Processed patient intake information and updated medical records prior to treatment using Eaglesoft Dental Management software.
Completed insurance verifications and claim forms for patient intake and processing.
Collected payments from patients and arranged payment schedules.
Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
Adhered to HIPAA requirements to safeguard patient confidentiality.

In-Home Daycare Provider

Self Employed

Jefferson, OR

08.2011 - 07.2017

Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Assisted children in development of social, communication and problem-solving skills.

Front Office Receptionist

Gentle Dental Providers

Salem, OR

08.2004 - 07.2011

Greeted incoming patients and verified paperwork to manage smooth intake processes.
Conducted transactions, confirming patient information and processing according to standard protocol.
Prepared and communicated treatment plan instructions for patients to facilitate at-home and continuing care.
Took customer payments and billed insurance companies for remaining balance.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Education

GED -

Linn-Benton Community College