Jennifer Fraire
San Jose,CA
Overview
6
6
years of professional experience
Work History
SENIOR operations manager
Calphin Swim academy
05.2022 - 09.2024
- Oversaw Front Desk staff, help sustain/grow enrollments, ensure customer satisfaction
- In charge of over safety for program, facility maintenance and water balancing/problem shooting for pool
- Helped boost overall business rating by maintaining a high Quilty program with zero accidents.
Regional Aquatics Director
YMCA of LA
Los Angeles
04.2021 - 04.2022
- Over saw 4 different Branches, helped re-open branches, over saw 30-35 staff, budgeted for all branches swim lessons, Hired/On-boarded new and furloughed staff, taught ASHI classes, ran monthly in services, helped create/revamp the program.
Aquatics Director
Montebello-Commerce YMCA
08.2018 - 03.2020
- Ran a department of 15-20 staff, budgeted for the aquatics department (salaries, swim lessons), ran monthly meetings/in services, taught ASHI classes (BLS, First Aid, O2), worked with Board Members for special events, helping with Lifeguarding/Swim lessons/Water Fitness Classes, worked with members.
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Education
Bachelor of Arts - Human Development
California State University, Long Beach
Long Beach, CAAssociate of Arts - Liberal Arts
San Jose City College
San Jose, CASkills
- Operations Management
- Strategic Planning
- Forecasting
- Cross-functional coordination
- Facility Management
- Employee Coaching
- Procedure optimization
- Membership Sales
- Class planning
- Equipment management
- Lifeguard oversight
- Hazardous Materials Handling
- Budget Administration
- Instructor Training
- Fundraising
- Water Safety Instruction
- Program Management
- Pool Maintenance
- Facility Operations
- Health Code Compliance
- Emergency Response
- Guest Relations
- Accident Prevention
- AED Operation
- Swimming instruction
- Lifeguard training
- Facilities Management
- Facility Maintenance
- Scheduling Coordination
- Staff Training
- Swim team coaching
- Safety and compliance inspections
- Operations Management
- Evaluations and reporting
- Records/files maintenance
- OSHA standards and codes
- Incident Investigations
- Training and mentoring
- Safety Training
- Safety documentation and materials
- Safety audits
- Site Visits
- Meeting leadership
- Recordkeeping skills
- Bloodborne pathogen analysis
- Safety Planning
- Program activities
- Personal Protective Equipment
- Emergency situations
- Chemical Handling
- Lockout and tagout procedures
- Workplace inspections
- Training development
- Budgetary Planning
- Fall protection
- OSHA Regulations
- Hazardous Materials Management
- Water quality monitoring
- Risk Management
- Workers compensation claims
Certification
- Certified Lifegaurd Instrucotr, American Red Cross - 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsCompany CultureTeam Building / Company RetreatsWork-life balanceHealthcare benefitsPaid time off401k matchPaid sick leaveTimeline
SENIOR operations manager
Calphin Swim academy
05.2022 - 09.2024
Regional Aquatics Director
YMCA of LA
04.2021 - 04.2022
Aquatics Director
Montebello-Commerce YMCA
08.2018 - 03.2020
Associate of Arts - Liberal Arts
San Jose City College
Bachelor of Arts - Human Development
California State University, Long Beach