Jennifer Francois
Port Jervis,NY
Summary
Industrious Line Assembler with solid record and significant background in production. Successful at working independently or with a group to assemble, finish, and package a wide range of manufactured goods. Dependable with superior work ethic and dedication to quality.
Overview
2
2
years of post-secondary education
13
13
years of professional experience
Work History
Dietary Aide
Park Manor Rehabilitation Center
Middletown, New York
02.2006 - 01.2007
- Prepared nutritious meals according to dietary guidelines for residents.
- Assisted in serving meals and ensuring proper portion control.
- Collaborated with nutrition staff to adjust menus based on resident preferences.
- Communicated effectively with residents regarding dietary needs and preferences.
- Served food and snacks according to planned menu and patients' diet orders.
- Delivered food trays to residents, ensuring timely service and satisfaction.
- Maintained cleanliness of kitchen and dining areas following health standards.
- Maintained a safe working environment by following all safety protocols.
- Monitored inventory levels of food supplies and reported shortages promptly.
- Cleaned kitchen surfaces to maintain hygiene standards. and sanitized kitchen equipment and surfaces.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
Patient Service Representative
Crystal Run Healthcare
Middletown, New York
07.2011 - 12.2014
- Greeted patients and ensured smooth check-in processes at the healthcare facility.
- Coordinated appointment scheduling using electronic health record system to enhance patient flow.
- Facilitated insurance verification and addressed billing inquiries to support patient understanding and satisfaction.
- Resolved patient complaints and provided exceptional customer service.
- Worked closely with medical staff to streamline patient care coordination and improve service delivery.
- Educated patients on healthcare services available at the facility.
- Maintained patient confidentiality in accordance with HIPAA regulations.
Production Line Assembler
Kolmar Labs
Port Jervis
02.2016 - 08.2019
- Operated machinery, maintaining production flow and consistency in quality standards.
- Inspected finished products for quality assurance, ensuring compliance with packaging requirements.
- Assembled components for cosmetic and pharmaceutical products.
Education
Port Jervis City School District
Port Jervis, Ny 09.2002 - 02.2005
Skills
- Assembly techniques
- Quality control
- Culinary support
- Customer service
- Meal service
- Meal planning
- Food safety
- Portion control
- Nutritional assessment
- Menu planning
- Food presentation
- Patient interaction
- Dining area management
- Dietary meal preparation
- Meal preparation
- Tray distribution
- Food sanitation
- Kitchen cleanliness
- Dining setup
- Menu scheduling
- Resident engagement
Timeline
Production Line Assembler
Kolmar Labs
02.2016 - 08.2019
Patient Service Representative
Crystal Run Healthcare
07.2011 - 12.2014
Dietary Aide
Park Manor Rehabilitation Center
02.2006 - 01.2007
Port Jervis City School District
09.2002 - 02.2005