Jennifer Freeman
Los Angeles,CA
Summary
Driven by a proven track record in client relations and sales strategies, I excelled at Keller Williams Realty by expanding the client base and driving revenue growth. My expertise in customer relationship building and financial knowledge help build my business.
Overview
20
20
years of professional experience
Work History
Sales Agent
Keller Willliams Realty
11.2018 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted clients with all aspects of buying, selling, and leasing.
- Explained features and advantages of the real estate market.
- Expanded client base by diligently prospecting new leads and effectively presenting listing presentations.
CFO
Rain Song Studio Rentals LLC
01.2011 - Current
- Oversaw budgets, payroll, and accounts payable and receivable.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
- Oversaw the preparation and submission of all tax filings, mitigating potential risks associated with noncompliance.
- Drove revenue growth by developing pricing strategies that maximized both sales volume and profitability.
Property Manager
Rochfort Family Trust
04.2008 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
Mixologist & Server
Grand Havana Room
05.2005 - 11.2010
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
Education
Associate of Arts - Fashion Design
FIDM
Los Angeles, CAReal Estate License - Real Estate Principles
Executive Programs RE School
Los Angeles, CASkills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Networking
- Persuasion techniques
- Social Media Marketing
- Sales Strategies
- Making offers
- Cold-calling
- Lead Generation
- Contract Preparation
- Upselling strategies
- Customer Service
- Customer Relationship Building
- Sales closing
Timeline
Sales Agent
Keller Willliams Realty
11.2018 - Current
CFO
Rain Song Studio Rentals LLC
01.2011 - Current
Property Manager
Rochfort Family Trust
04.2008 - Current
Mixologist & Server
Grand Havana Room
05.2005 - 11.2010
Associate of Arts - Fashion Design
FIDM
Real Estate License - Real Estate Principles
Executive Programs RE School
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