Jennifer Frigin
Charlotte,NC
Summary
I am a highly motivated and dependable professional, passionate about leveraging skills and in-depth knowledge within a dynamic healthcare organization. With a strong educational background in medical sciences, I possess a thorough understanding of various medical concepts, patient care protocols, and the importance of evidence-based practices. I am deeply committed to delivering exceptional care to patients, prioritizing their needs, and ensuring their satisfaction throughout the healthcare experience. My resourcefulness and proactive approach have contributed to my reputation for excellence, as I consistently seek ways to enhance processes and improve service delivery. I am particularly excited about the opportunity to transition my academic training into practical applications within the healthcare sector. My goal is to participate in innovative projects that address current industry challenges, contribute to the development of effective healthcare solutions, and ultimately improve patient outcomes. I look forward to collaborating with a multidisciplinary team to bring about meaningful advancements in patient care and support the mission of a forward-thinking healthcare organization.
Dedicated worker offering extensive history preparing salads, soups, and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with a charming personality. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
21
21
years of professional experience
Work History
Deli Clerk
Walmart
01.2003 - 02.2008
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Greeted customers at the counter to fulfill requests and answer questions.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Deli Clerk
Walmart Super Center 5063
10.2017 - 02.2024
- Assisted guests with selection and purchases of grocery/deli items
- Cleaned or sterilized dishes, kitchen utensils, and equipment
- Ensured adherence to all standards for customer service, product quality, safety monitoring and food handling
- Maintained knowledge of products and specials to better serve guests
- Monitored food distribution and ensured meals were delivered to the correct recipients and guidelines, such as special diets, were followed
- Monitored food preparation to ensure the proper procedures were followed
- Prepared food items such as sandwiches, soups, salads, and beverages
- Took food orders and relayed orders to kitchens or serving counters so they can be filled
- Warmly greeted and engaged each guest
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Greeted customers at the counter to fulfill requests and answer questions.
Education
Graduate Certificate - Medical Billing and Coding
Ultimate Medical Academy
Miami, FL03.2025
General Diploma -
Marcellus Sr High School
Marcellus, NY01.1994
Skills
- Critical thinking skills
- Team player
- Flexible
- Customer Service oriented
- Able to work independently
- Proper food handling
- Food safety
- Order-taking accuracy
- Cleaning and sanitizing
- Customer service
- Work area maintenance
- Equipment safety
Timeline
Deli Clerk
Walmart Super Center 5063
10.2017 - 02.2024
Deli Clerk
Walmart
01.2003 - 02.2008
Graduate Certificate - Medical Billing and Coding
Ultimate Medical Academy
General Diploma -
Marcellus Sr High School
Typingspeed
30 WPM
Honorsawards
Dean List, 2024-2025, Maintained a 4.0 throughout my academic career.
Volunteer Experience
Although my previous experience is not rooted in a medical background, it has provided me with valuable skills in public relations, team motivation, and effective collaboration. In my past roles, I often took the initiative to ensure that my coworkers remained focused on their tasks and successfully completed projects. I recognized that clear communication and organization were essential, so I proactively assisted my direct manager by preparing for upcoming challenges and projects that would arise in the days, weeks, or even months ahead, especially when unexpected situations occurred. Additionally, I developed a strong ability to handle customer complaints with empathy and compassion. By actively listening to their concerns and responding with understanding, I successfully transformed potentially negative experiences into positive resolutions. My commitment to creating a pleasant and supportive work environment extended beyond customer interactions. Your business would greatly benefit from my outgoing personality, dedication to teamwork, and genuine empathy for my colleagues. I am passionate about fostering an environment where both coworkers and customers feel valued and understood, thereby driving us all toward collective success.
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Proficiencies
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
Typingspeed
30 WPM
Honorsawards
Dean List, 2024-2025, Maintained a 4.0 throughout my academic career.
Volunteer Experience
Although my previous experience is not rooted in a medical background, it has provided me with valuable skills in public relations, team motivation, and effective collaboration. In my past roles, I often took the initiative to ensure that my coworkers remained focused on their tasks and successfully completed projects. I recognized that clear communication and organization were essential, so I proactively assisted my direct manager by preparing for upcoming challenges and projects that would arise in the days, weeks, or even months ahead, especially when unexpected situations occurred. Additionally, I developed a strong ability to handle customer complaints with empathy and compassion. By actively listening to their concerns and responding with understanding, I successfully transformed potentially negative experiences into positive resolutions. My commitment to creating a pleasant and supportive work environment extended beyond customer interactions. Your business would greatly benefit from my outgoing personality, dedication to teamwork, and genuine empathy for my colleagues. I am passionate about fostering an environment where both coworkers and customers feel valued and understood, thereby driving us all toward collective success.
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)