Jennifer Fuentes
Mahomet,IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Human Resources Administrator
DECA Improvements
Champaign, IL
04.2020 - Current
Client Account Manager
DECA Improvements
Champaign, IL
04.2020 - Current
General Manager
El Toro Mexican Restaurant
Champaign, IL
04.2011 - 04.2020
Sales Representative
Hill's Pet Nutrition Inc.
Champaign, IL
12.2006 - 03.2011
Veterinary Assistant & Hospital Manager
Country View Veterinary Clinic
Champaign, IL
05.2001 - 12.2006
Education
Bachelor of Science - Animal Science
University of Illinois At Urbana-Champaign
Champaign, IL05.2001
Skills
- Coordinate training programs, ensuring compliance with organizational policies and fostering employee development
- Manage employee records, maintaining accuracy and confidentiality
- Streamline onboarding processes, enhancing new hire integration and improving employee satisfaction
- Manage payroll and timekeeping to track hours and accurately pay employees
- Event planning, orchestrating all event aspects, from initial concept and budgeting to flawless execution, including vendor management, logistics, and post-event review
- Facilitate conflict resolution, promoting a positive work environment and effective communication among staff
- Track follow up with clients to ensure satisfaction and retention as valued customers
- Handle complaints, provide appropriate solutions, and alternatives within appropriate timeframes and follow up to achieve resolution
- Build client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients
- Oversee project implementation, coordinating with cross-functional teams for seamless execution
- Support the President of the company by scheduling meetings and organizing their calendar, prioritizing tasks and ensuring they are in alignment with the goals of the company
- Lead marketing initiatives that increase community engagement and brand visibility in local markets
- Increase sales revenue by identifying and targeting high-potential accounts
- Increase repeat business by fostering trust-based relationships with key accounts through regular communication
Timeline
Human Resources Administrator
DECA Improvements
04.2020 - Current
Client Account Manager
DECA Improvements
04.2020 - Current
General Manager
El Toro Mexican Restaurant
04.2011 - 04.2020
Sales Representative
Hill's Pet Nutrition Inc.
12.2006 - 03.2011
Veterinary Assistant & Hospital Manager
Country View Veterinary Clinic
05.2001 - 12.2006
Bachelor of Science - Animal Science
University of Illinois At Urbana-Champaign