Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Funk

Southgate,MI

Summary

Dynamic professional with extensive experience in customer service and cash handling at Menards. Proven ability to enhance customer satisfaction through effective problem-solving and adaptability. Skilled in point-of-sale operations, ensuring accurate transactions while maintaining a reliable and organized environment. Committed to fostering positive interactions and supporting team success.

Overview

10
10
years of professional experience

Work History

Paraprofesional

Edustaff
Riverview, MI
08.2021 - Current
  • Supported classroom teacher with daily instruction and management of student activities.
  • Instructed students on usage and care of equipment to prevent injuries.
  • Provided one-on-one support to students requiring additional assistance with assignments.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Prepared classroom materials and educational resources for daily lessons.

Hostess

Chilli's Grill & Bar
Southgate, MI
08.2020 - 08.2021
  • Spoke with patrons to drive satisfaction with food and service.
  • Maintained a clean and organized dining area.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Ensured compliance with health and safety regulations at all times.
  • Assigned patrons to suitable tables according to server rotation.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests warmly upon arrival, seating them promptly.

Assistant Teacher

Nanny's Nursery
Taylor, MI
11.2019 - 08.2020
  • Maintained safe, educational environment for students during learning and free play time.
  • Protected confidential information related to staff and families.
  • Collaborated with other staff members to ensure student success.
  • Created calm and disciplined classroom environment to improve student focus.
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.

Cashier

Bed Bath & Beyond
Allen Park, MI
10.2018 - 12.2018
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer questions and provided store information.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Helped customers find specific products, answered questions, and offered product advice.

Sorter

Amazon
Brownstown, MI
09.2018 - 10.2018
  • Sorted pallets, boxes or other material by hand to maintain order.
  • Followed established safety procedures while operating machinery.
  • Inspected items while sorting to meet criteria and maintain established rate per man hour.
  • Inspected and sorted items or materials according to type, size, or coloring.
  • Assisted in loading and unloading items from delivery trucks.
  • Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.

Cashier

Menards
Taylor, MI
05.2018 - 07.2018
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Used suggestive selling techniques to promote add-on sales.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Balanced daily transactions on a computerized point-of-sale system.

Registry Consultant

Babies R Us
Taylor, MI
11.2014 - 05.2018
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Computed purchases and received and processed cash or credit payment.
  • Assisted in developing reports for the registry management team.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Handled incoming calls from customers seeking assistance with their registrations.
  • Greeted customers to determine wants or needs.

Education

High School Diploma -

Lincoln Park High
Lincoln Park, MI
06-1988

Skills

  • Cash handling
  • Point-of-sale operation
  • Customer service
  • Cash register systems
  • Payment processing
  • Problem-solving
  • Adaptability and flexibility
  • Credit card processing
  • Reliability
  • Reliability and punctuality

Timeline

Paraprofesional

Edustaff
08.2021 - Current

Hostess

Chilli's Grill & Bar
08.2020 - 08.2021

Assistant Teacher

Nanny's Nursery
11.2019 - 08.2020

Cashier

Bed Bath & Beyond
10.2018 - 12.2018

Sorter

Amazon
09.2018 - 10.2018

Cashier

Menards
05.2018 - 07.2018

Registry Consultant

Babies R Us
11.2014 - 05.2018

High School Diploma -

Lincoln Park High
Jennifer Funk