Jennifer Furey, CPA
OTTAWA HILLS,OH
Summary
Certified Public Accountant who began her career in tax and has evolved into a people-focused leader overseeing all aspects of talent, culture, and organizational effectiveness. Brings a strong analytical mindset to people strategy, leveraging data to inform decision-making, improve performance, and drive continuous improvement. Known for empathetic yet decisive leadership, with proven strengths in conflict resolution, training and development, and building high-trust feedback cultures. Adept at developing leaders, aligning people initiatives with business goals, and fostering inclusive, accountable, and high-performing teams.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Partner
William Vaughan Company
Maumee, OH
08.1997 - Current
- Led HR initiatives aligning workforce strategy with business goals.
- Led strategic initiatives to enhance client service delivery and operational efficiency.
- Fostered employee relations through conflict resolution and communication strategies.
- Developed training programs enhancing staff skills and performance outcomes.
- Analyzed workforce data to drive informed decisions on staffing needs.
- Implemented talent management processes improving retention and engagement rates.
- Mentored junior HR staff, promoting professional growth and knowledge sharing.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Optimized workforce planning and resource allocation for improved operational efficiency.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Established succession planning processes to ensure leadership continuity within the company.
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Conducted regular performance reviews, providing constructive feedback and fostering culture of continuous feedback and improvement.
- Negotiated benefit packages, ensuring competitive offers for employees while maintaining budgetary constraints.
- Facilitated team-building activities that bolstered team cohesion and workplace morale.
- Created and implemented forward-thinking initiatives to improve employee engagement and firm culture.
- Distributed employee engagement surveys to identify areas of improvement and established action plans from those results.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Liaised between multiple business divisions to improve communications.
- Instructed senior leaders on appropriate employee corrective steps.
- Structured compensation and benefits according to market conditions and budget demands.
- Reviewed and approved tax returns, ensuring accuracy and adherence to legal standards.
- Analyzed changes in tax legislation, advising clients on implications for their financial strategies.
- Implemented process improvements within the tax department, boosting efficiency and reducing errors.
- Fostered strong relationships with clients through proactive communication and personalized service initiatives.
- Mentored junior staff in tax compliance and regulatory requirements, enhancing team performance.
Store Manager
Blockbuster Video
Toledo, OH
09.1992 - 08.1997
- Directed daily operations to achieve sales targets and enhance customer satisfaction.
- Developed training programs that improved staff performance and reduced turnover rates.
- Analyzed sales data to identify trends, optimizing inventory levels for increased profitability.
- Oversaw financial management, including budgeting, forecasting, and expense control measures.
- Fostered a collaborative team environment by encouraging communication and teamwork among staff members.
- Evaluated employee performance through regular assessments, providing constructive feedback for growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Bachelor of Science - Accounting
University of Toledo
Toledo, Ohio, OHSkills
- Excellent communication
- Talent recruitment & hiring
- Coaching, development & mentoring
- Innovation mindset
- Investigation skills & objectivity
- Admin, Ops, HR, & client relationship management
- Conflict resolution
- Building trust and relationships
- Judgement and decision making
- Organization and administration
Certification
Certified Public Accountant (CPA)
Timeline
Partner
William Vaughan Company
08.1997 - Current
Store Manager
Blockbuster Video
09.1992 - 08.1997
Bachelor of Science - Accounting
University of Toledo