Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Gagne

South Egremont

Summary

Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Mercy Pace
West Springfield, MA
10.2021 - Current
  • Provided emotional support and companionship to enhance patient well-being.
  • Documented care actions, vitals, and orders in Epic.
  • Recorded care actions, vitals, and orders in Epic to ensure accurate patient records.
  • Provided personal care.
  • Delivered personal care services to enhance patient comfort and hygiene.
  • Administered daily medication to help maintain patient health and adherence to treatment plans.
  • Performed daily glucose testing to monitor patient blood sugar levels.

Certified Medical Assistant

New England Dermatology & Laser Center
Springfield, MA
01.2019 - 10.2021
  • Updated records in EHR system while ensuring patient information confidentiality and data accuracy.
  • Supported medical staff by answering phones and managing supply orders for efficient operations.
  • Documented information required for patients' specimens and tests completed.
  • Documented necessary information for patients' specimens and tests to maintain accurate records.
  • Supported Doctor by preparing instruments and assisting during minor surgeries.

Medical Assistant

Holyoke Medical Center
Holyoke, MA
01.2016 - 12.2019
  • Conducted patient intakes, measuring vital signs and documenting symptoms to ensure accurate patient records.
  • Facilitated communication for medical staff by managing phone inquiries and coordinating supply orders.
  • Assisted with diagnosing patients by collecting specimens and administering tests such as capsule EGD and H Pylori breath tests.
  • Assisted with diagnosing patients by collecting specimens and administering tests such as capsule EGD and H Pylori breath tests.

Education

Medical Assisting Certification -

Branford Hall
Springfield, MA

Pre-Nursing Nursing -

Holyoke Community College
Holyoke, Massachusetts
09-2028

Skills

  • Direct patient care
  • Vital Signs
  • Patient documentation
  • Blood glucose testing
  • Phlebotomy
  • Urine Collection
  • Sample collection
  • Injections
  • Colostomy care
  • Catheter change and preparation
  • Tracheostomy care
  • EKGs
  • Dementia care
  • Catheter management

Certification

Certified Nursing Assistant BLS

Timeline

Certified Nursing Assistant

Mercy Pace
10.2021 - Current

Certified Medical Assistant

New England Dermatology & Laser Center
01.2019 - 10.2021

Medical Assistant

Holyoke Medical Center
01.2016 - 12.2019

Medical Assisting Certification -

Branford Hall

Pre-Nursing Nursing -

Holyoke Community College