Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gaines

San Francisco,CA

Summary

Self-motivated Health and Wellness Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Health and Wellness/Medical Administrative Assistant

Healthright 360
10.2023 - Current
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained and updated patient records for accurate, current medical histories.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checking in with Clients having a one-on-one conversation using Motivational Interviewing and reporting any concerns to the Counselors



Health and Wellness/Medical Assistant

Maxim Healthcare
06.2023 - 10.2023
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Called and faxed pharmacies to submit prescriptions and refills.

Med Tech

Atria At Foster Square
08.2018 - 09.2023
  • Expedited the medication pass process without compromising accuracy through effective time management techniques.
  • Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
  • Reordered medication to maintain adequate supply.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Monitored patient responses to medication to report adverse reactions quickly.

Care Manager / Med Tech

In Home Support Services
10.2018 - 12.2022
  • Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
  • Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
  • Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy
1255 Cleveland ST, Clearwater, FL 33755
11.2023

High School Diploma -

Prospects High School
06.2021

Skills

  • Multi-Line Phone Systems
  • Patient Flow Management
  • Inventory Stocking
  • Correspondence Management
  • Patient Care and Confidentiality
  • Customer Service Excellence
  • Medical Terminology Proficiency
  • Peer Counseling
  • Client Counseling
  • Daily Living Activities Educator
  • Problem Solving
  • Conflict Resolution
  • Active Listening

Timeline

Health and Wellness/Medical Administrative Assistant

Healthright 360
10.2023 - Current

Health and Wellness/Medical Assistant

Maxim Healthcare
06.2023 - 10.2023

Care Manager / Med Tech

In Home Support Services
10.2018 - 12.2022

Med Tech

Atria At Foster Square
08.2018 - 09.2023

Associate of Science - Medical Administrative Assistant

Ultimate Medical Academy

High School Diploma -

Prospects High School
Jennifer Gaines