Jennifer Galicia-Morales
New York,NY
Overview
4
4
years of professional experience
Work History
Sports Management
Riverdale High School
09.2023 - Current
- Collaborated with other officials to ensure accuracy in rulings and adherence to established guidelines.
- Ensured player safety by monitoring gameplay and addressing potential hazards promptly.
- Kept detailed records of game results, penalties, and other relevant statistics for accurate reporting purposes.
Hostess (Part-time)
Goosefeather
09.2022 - 02.2023
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs
- Explained QR code scanning for electronic menu access
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Hostess and Server
Petaluma NYC
04.2022 - 09.2022
- Operated POS terminals to input orders, split bills and calculate totals
- Presented menus, took orders and answered questions regarding items
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Receptionist and Administrative Assistant
KāMIN Health (Urgent Care Centers)
01.2022 - 04.2022
- Managed office cleaning and sanitizing to comply with infection control protocols
- Greeted and directed visitors to appropriate personnel and answered emails daily
- Updated and recorded client information to maintain account.
Cashier/Customer Service
McDonald's
06.2021 - 11.2021
- Used suggestive selling techniques to promote add-on sales, learned roles of other departments to provide coverage/ keep store operational & trained new team members in cash register operation, stock procedures and customer service.
Intern
Ernst & Young
01.2020 - 01.2020
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Staff Member
The Archdiocese of New York - Central Services
11.2019 - 12.2019
- Collected and coded various documents to prepare for filing, storage and processing.
Education
Psychology
City College of New York of The City University of New York, The
New York, NY05.2025
High School Diploma -
Cathedral High School
New York, NY06.2021
Skills
- Organizational Skills
- Customer Service
- Reliability
- Adaptability and resilience
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Sports Management
Riverdale High School
09.2023 - Current
Hostess (Part-time)
Goosefeather
09.2022 - 02.2023
Hostess and Server
Petaluma NYC
04.2022 - 09.2022
Receptionist and Administrative Assistant
KāMIN Health (Urgent Care Centers)
01.2022 - 04.2022
Cashier/Customer Service
McDonald's
06.2021 - 11.2021
Intern
Ernst & Young
01.2020 - 01.2020
Staff Member
The Archdiocese of New York - Central Services
11.2019 - 12.2019
Psychology
City College of New York of The City University of New York, The
High School Diploma -
Cathedral High School