Jennifer Galjour
Managing Director
Pearland,Tx
Summary
Accomplished multifamily operations executive with more than 30 years of experience leading large-scale residential and mixed-use portfolios, driving operational excellence, maximizing asset performance, and developing resident-centric service platforms. Proven success creating scalable operational frameworks, governance standards, training programs, and performance strategies that improve occupancy, retention, NOI, resident satisfaction, and long-term asset value.
Recognized for aligning cross-functional teams, ownership groups, asset managers, and operational leaders around strategic objectives while building high-performing cultures grounded in accountability, innovation, service excellence, and financial stewardship. Deep expertise in portfolio operations, policy development, revenue optimization, organizational leadership, compliance, risk management, and resident experience enhancement.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Managing Director/Real Estate Portfolio Manager
Neema Property Management & Consulting, LLC
Pearland, Texas
06.2021 - 06.2026
- Directed operations and advisory services for residential, multifamily, and commercial assets exceeding $45 million in value.
- Developed portfolio performance strategies focused on NOI growth, resident retention, operational efficiency, and asset preservation.
- Partnered directly with ownership groups, investors, and wealth management firms to optimize investment performance, asset positioning, and long-term portfolio strategy.
- Led budgeting, compliance oversight, capital planning, vendor management, operational governance, and stakeholder communications across multiple asset classes.
- Advised clients on operational sustainability, asset repositioning, leasing strategies, and value-enhancement initiatives.
- Cultivated strong client relationships, ensuring alignment with business goals and delivering exceptional service.
Regional Director
Karya Property Management
03.2020 - 03.2021
- Directed operational strategy and performance for a multifamily portfolio exceeding 3,000 units across four states.
- Implemented standardized operating procedures, performance metrics, and accountability measures that improved portfolio consistency and financial performance.
- Partnered with executive leadership and ownership groups to execute strategic initiatives and improve asset value.
- Led cross-functional teams in executing large-scale property initiatives, enhancing resident satisfaction and retention.
Senior Regional Portfolio Manager
RPM Living
01.2016 - 03.2020
- Executed portfolio turnaround initiatives that increased NOI by 7% and improved overall operational performance.
- Led capital planning, investor reporting, acquisition onboarding, and performance management initiatives across a diverse multifamily portfolio.
- Developed operational strategies that improved occupancy, resident retention, and long-term asset performance.
- Collaborated with ownership groups and executive stakeholders to align operational execution with investment objectives.
Multi-Site Manager
Greystar Real Estate Partners
01.2013 - 01.2016
- Led repositioning and performance optimization initiatives for a $12 million multifamily portfolio.
- Improved revenue growth, resident retention, and NOI through operational enhancements and customer experience initiatives.
- Managed capital projects, vendor relationships, budget execution, and cross-functional operational teams.
Senior Multi-Site Manager
Riverstone Residential Group (formerly Trammell Crow Residential)
01.2001 - 01.2013
- Oversaw a 734-unit luxury multifamily portfolio while leading teams of more than 20 associates.
- Increased revenue by 11% and reduced operating expenses by 28% through strategic financial management and operational improvements.
- Oversaw operations for multiple residential communities, ensuring adherence to quality standards and compliance.
- Enhanced employee morale through the implementation of recognition programs, training opportunities, and open lines of communication.
Education
Bachelor of Business Administration And Management -
LeTourneau University
Longview, TX12-2012
Skills
- Operational Strategy & Governance
- Portfolio Performance Optimization
- Multifamily & Mixed-Use Operations
- Revenue Growth & Rent Optimization
- Compliance & Risk Management
- Capital Planning & Asset Repositioning
- Policy & Procedure Development
- Organizational Leadership
- Investor and Stakeholder Relations
Additional Information
Demonstrated success leading organizational change, operational governance, capital improvement initiatives, talent development programs, and performance management strategies while maintaining a strong focus on customer satisfaction, financial stewardship, and stakeholder engagement.
Certification
- National Association for Property Managers
- Certified Apartment Portfolio Supervisor
- Certified Apartment Manager
Timeline
Managing Director/Real Estate Portfolio Manager
Neema Property Management & Consulting, LLC
06.2021 - 06.2026
Regional Director
Karya Property Management
03.2020 - 03.2021
Senior Regional Portfolio Manager
RPM Living
01.2016 - 03.2020
Multi-Site Manager
Greystar Real Estate Partners
01.2013 - 01.2016
Senior Multi-Site Manager
Riverstone Residential Group (formerly Trammell Crow Residential)
01.2001 - 01.2013
Bachelor of Business Administration And Management -
LeTourneau University
Awards
- 2016, NOI Award- Greystar Real Estate Partners
- 2015, Regional Core Value Award - Operational Excellence & Teamwork, Greystar Real Estate Partners
- 2001, Star Sales Award- Trammell Crow Residential
- 2001 and 2004, Outstanding Property Performance Award- Trammell Crow Residential