Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Gallardo

Broomfield,CO

Summary

Bilingual professional with 8 years in customer service and 2 years as a Bilingual Receptionist. Skilled in managing client inquiries, scheduling appointments, and updating customer information in English and Spanish. Strong communicator with proven organizational and multitasking abilities, dedicated to enhancing client experiences.

Overview

2
2
Languages
9
9
years of professional experience

Work History

Server/Restaurant Hostess

Las deliciqs north
Denver, CO
05.2017 - Current

● Delivered friendly and professional customer service, enhancing guest satisfaction.

● Take customer orders in person and over the phone.

● Accurately enter orders into the computer system.

● Answer incoming phone calls and assist customers with questions.

● Coordinated and managed customer reservations, ensuring optimal seating arrangements.

● Greet and assist guests upon arrival.

● Assisted customers with seating and table arrangements, creating a welcoming dining experience.

● Communicate clearly with customers and restaurant staff.

● Manage multiple tasks efficiently in a fast-paced environment.

Receptionist /customers service

Solo bilingual
Denver, Colorado
12.2023 - 11.2025
  • Answered incoming phone calls and assisted customers with questions.
  • Guided clients through auto insurance policies, ensuring understanding of coverage options.
  • Responded to incoming phone calls, resolving customer inquiries and enhancing service experience.
  • Helped clients with auto insurance policies and provided policy information.
  • Scheduled and organized client appointments.
  • Entered and updated customer information in computer systems.
  • Maintained accurate customer information while efficiently managing multiple tasks.

Education

Global Leadership Academy
Denver, CO

Skills

● Customer Service

● Phone & In-Person Communication

● Reservations

● Appointment Scheduling

● Computer & Data Entry

● Customer Information Management

● Bilingual: English & Spanish

● Organization & Multitasking

● Attention to Detail

● Professional Communication

● Teamwork

● Auto insurance support

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Receptionist /customers service

Solo bilingual
12.2023 - 11.2025

Server/Restaurant Hostess

Las deliciqs north
05.2017 - Current

Global Leadership Academy
Jennifer Gallardo