
Bilingual professional with 8 years in customer service and 2 years as a Bilingual Receptionist. Skilled in managing client inquiries, scheduling appointments, and updating customer information in English and Spanish. Strong communicator with proven organizational and multitasking abilities, dedicated to enhancing client experiences.
● Delivered friendly and professional customer service, enhancing guest satisfaction.
● Take customer orders in person and over the phone.
● Accurately enter orders into the computer system.
● Answer incoming phone calls and assist customers with questions.
● Coordinated and managed customer reservations, ensuring optimal seating arrangements.
● Greet and assist guests upon arrival.
● Assisted customers with seating and table arrangements, creating a welcoming dining experience.
● Communicate clearly with customers and restaurant staff.
● Manage multiple tasks efficiently in a fast-paced environment.
● Customer Service
● Phone & In-Person Communication
● Reservations
● Appointment Scheduling
● Computer & Data Entry
● Customer Information Management
● Bilingual: English & Spanish
● Organization & Multitasking
● Attention to Detail
● Professional Communication
● Teamwork
● Auto insurance support