Jennifer Gallego
New York
Summary
International Studies student looking for a job/internship opportunity that will strengthen advocacy and mentoring skills. Strong focus on the leadership and empowerment of women of all backgrounds. Energized and hardworking, and strives to serve clients in a professional and welcoming manner. Enjoys collaborating with others to reach end goal.
Overview
4
4
years of professional experience
Work History
Interpreter
CyraCom
10.2024 - Current
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
Sales Representative
Pandora Jewelry
09.2023 - Current
- Provided personalized customer service to clients in a high-end retail environment
- Demonstrated in-depth knowledge of Pandora Jewelry products and collections
- Utilized persuasive communication skills to engage customers and drive sales
- Assisted customers in selecting jewelry pieces tailored to their preferences and occasions
- Managed and maintained the presentation of merchandise displays to enhance visual appeal and attract customers
- Consistently exceeded monthly sales targets by 15% through proactive client engagement and upselling techniques
- Recognized for exceptional customer feedback and received multiple commendations for outstanding service
- Played a key role in organizing promotional events and sales campaigns, resulting in a 20% increase in store revenue during holiday seasons
HR Intern
New York Edge
05.2024 - 08.2024
- Supported the onboarding process for new employees by coordinating orientation sessions and preparing necessary documentation
- Assisted with organizing and facilitating training programs for staff development and performance improvement
- Managed employee records and ensured compliance with confidentiality policies and data protection regulations
- Collaborated with the HR team on special projects such as organizational restructuring and diversity initiatives
- Prepared reports and presentations on HR metrics and trends for management review and decision-making
Assistant Teacher
Kumon Learning Center LIC
06.2021 - 09.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
- Oversaw students in the classroom and common areas to monitor, enforce rules, and support lead teachers
- Assumed primary responsibility for student care and supervision during the absence of the lead teacher, ensuring a safe and supportive learning environment in their absence
- Built and strengthened positive relationships with students, parents, and teaching staff
Education
Bachelor of Arts - International Studies
The City College Of New York
New York, NY09-2025
Skills
- Microsoft Word
- Interpreting
- Guest Services
- Customer Service
- Client confidentiality
- Recruitment
- Employee relations
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
English
Native or Bilingual
Timeline
Interpreter
CyraCom
10.2024 - Current
HR Intern
New York Edge
05.2024 - 08.2024
Sales Representative
Pandora Jewelry
09.2023 - Current
Assistant Teacher
Kumon Learning Center LIC
06.2021 - 09.2023
Bachelor of Arts - International Studies
The City College Of New York
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