Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Galvan Martinez

Denver,CO

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience
2025
2025
years of post-secondary education

Work History

Supply Specialist

National Guard
Aurora, Colorado, CO
11.2025 - Current
  • Implemented tracking systems for accurate inventory management.
  • Provided training on proper handling and storage of supplies.
  • Maintained records to account for significant amounts in assets.

Customer Service Representative

Target
Aurora, Colorado
09.2023 - Current
  • Resolved customer complaints by actively listening and offering solutions.
  • Handled returns and exchanges following company policies and procedures.
  • Educated customers about promotions and loyalty programs enthusiastically.

Guest Advocate

Chick-fil-A
Denver, CO
02.2022 - 02.2023
  • Assisted guests with orders, ensuring a positive dining experience.
  • Managed customer inquiries, providing timely and accurate information.
  • Maintained cleanliness and organization in dining and service areas.

Education

Gateway High School
Aurora, Colorado

Pre-Collegiate Academic Outreach

University of Colorado Denver
Aurora, Colorado, CO
07.2023 - 07.2023

Some College (No Degree) - Criminal Justice

Community College of Aurora
Aurora, Colorado, CO
01.2024 - 05.2024

Skills

  • Customer relationship management
  • Complaint resolution
  • Product knowledge
  • Order processing
  • Problem solving

Languages

Spanish
Native/ Bilingual

Timeline

Supply Specialist

National Guard
11.2025 - Current

Some College (No Degree) - Criminal Justice

Community College of Aurora
01.2024 - 05.2024

Customer Service Representative

Target
09.2023 - Current

Pre-Collegiate Academic Outreach

University of Colorado Denver
07.2023 - 07.2023

Guest Advocate

Chick-fil-A
02.2022 - 02.2023

Gateway High School
Jennifer Galvan Martinez