Jennifer Gandy
Algona,WA
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Assistant/ Delivery Driver
Freight Kings
06.2020 - 12.2025
- Overseeing the loading and distributing of packages for day-to-day deliveries.
- Communicating with drivers in case of any issues that may arise and cause packages to be delivered late.
- Communicating with customers regarding delivery.
- Loading and delivering 100+ Packages to business and residential clients.
- Properly scanning and accounting for all packages before shift and at end of shift.
Lead Office Cashier/Receptionist
Valley Recycling
11.2023 - 10.2025
- Maintained ongoing relationships with long term clients and their employees..
- Responsible for updating and organizing files and file room.
- Handling cash, credit, debit card payments., Quickbooks
- Set up business accounts and applied special pricing when needed.
- Responsible for daily cash deposits.
Front Desk Supervisor/ Night Audit
LaQuinta Inn and Suites
06.2016 - 12.2020
- Handled guest inquiries and resolved issues efficiently, enhancing overall guest experience.
- Handling cash, credit, debit card transactions as well as business accounts.
- Making, changing, and cancelling of reservations.
- Supervised front desk operations, ensuring exceptional guest service and satisfaction.
- Trained and mentored new staff in customer service protocols and hotel procedures.
Education
AAS - Medical Assisting
Highline Community College
Des Moines06.2013
BA - Social Services
Southern New Hampshire University
Manchester, NH01.2026
GED - General Courses
Highline Community College
Des Moines09.2009
Skills
- Data entry
- Sales
- Reservations/appointment setting
- Problem solving
- Administrative support
- Microsoft word, excel, powerpoint
- QuickBooks
- Time management
- Customer service
- Positive attitude
Certification
Food Handlers Certification
MAST Certification
Timeline
Lead Office Cashier/Receptionist
Valley Recycling
11.2023 - 10.2025
Office Assistant/ Delivery Driver
Freight Kings
06.2020 - 12.2025
Front Desk Supervisor/ Night Audit
LaQuinta Inn and Suites
06.2016 - 12.2020
BA - Social Services
Southern New Hampshire University
GED - General Courses
Highline Community College
AAS - Medical Assisting
Highline Community College