Experienced in Facilities Operations, Office Management, and Executive Assisting. With 6+ years of management experience and over 10+ years of administrative experience. Strong leader and problem- solver dedicated to streamline operations and use independent decision-making skills and sound judgement to positively impact company success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Facilities Operations Support Partner
Plexium, Inc.
05.2023 - 01.2024
Oversaw the daily operations of the office, including managing schedules, meetings, and appointments for staff members
Acted as the primary point of contact for all facility-related issues, including maintenance, repairs, and upgrades
Developed and implemented policies and procedures related to facilities and office management, to ensure that they are followed consistently
Managed budgets related to facilities operations, consistently meeting financial targets without sacrificing quality or safety standards.
Managed relationships with vendors and service providers, including negotiating contracts and ensuring service levels are met
Developed and implemented emergency preparedness and response plans, including fire drills and evacuation plans
Coordinated office moves and relocation, including working with outside vendors and ensuring that all necessary preparations are made
Ensure compliance with all regulatory requirements related to office and facilities management, including health and safety regulations, and building codes
Oversaw the maintenance of office equipment and supplies, including managing inventory and ordering replacements as necessary.
Negotiated settlements to final contracts ending in disputes.
Facilities Operations Supervisor
Cue Health
01.2022 - 01.2023
Oversaw and managed day-to-day tasks at four of Cue Health's campuses
Collaborated with a department team to develop, establish, and execute project-specific goals, requirements, schedules, budgets, and strategies
Managed, prepared, and supervised the opening of two facilities within the company
Achieved higher safety standards through regular staff training and adherence to OSHA guidelines.
Successfully managed and supervised part of the administrative team within the operations team
Interfaced with suppliers, vendors, construction, and engineering personnel on facility projects and services
Collaborated with HR, Facilities, Security, and EH&S to ensure facility and employees complied with all applicable local, State and Federal codes and regulations
Collaborated and supported different departments in the company such as HR, Culture, Purchasing, and Executive Assistants to ensure employee events, visitor meetings, company events ran successfully
Developed and maintained a positive working relationship with property management and other tenants to jointly resolve any matters
Coordinated communication between peers, team, department heads, and vendors
Coordinated and arranged for basic building maintenance and repairs; maintained office equipment and escalated IT related issues
Purchased and maintained printers, office supplies, materials, kitchen supplies, snacks, and beverages within an allotted budget
Participated in planning and development of new company layouts such as welcome desk kits, lobby entry decoration, office aesthetic, wall art, office furniture, snack system distribution etc
For building improvement and company consolidated budgeting.
Office Manager/Executive Assistant
Songo Media
06.2019 - 12.2021
Provided administrative support to three CEOs from three different companies simultaneously in the office daily which included coordinating and setting up meetings and conference calls, scheduling interviews, completing expense reports, lunch, and coffee deliveries, completing purchase orders for company purchases, attending CEO meetings, and creating minute meeting reports
Coordinated and assisted with the development and communication of performance measures related to accounting and duties such as invoicing, internal purchase ordering, receivable and payables
Worked closely with the accounting team, office staff and CEOs to prepare travel expense reports
Initiated periodic strategic meetings with appropriate staff as needed to successfully execute proper billing procedures
Managed overall customer service processes: answered emails, directed incoming guests to appropriate staff, managed purchase order questions from staff and processed purchases
Performed standard HR functions which included onboarding new staff, processed new hire paperwork, maintained a filling system of all employees, client, and vendor records in hard and electronic copy
Coordinated and arranged for basic building maintenance and repairs; maintained office equipment and escalated IT related issues
Purchased and maintained office supplies, materials, kitchen supplies, snacks, and beverages within an allotted budget
Participated in creation and development of company logos, flyers, invitations, correspondence, supporting internal documents to help with workflow and other advertising material
Processed all incoming and outgoing mail
Served as the primary point of contact regarding any administrative and operational related functions to employees at all levels within the organization
Coordinated and arranged all companies' events including weekly company lunches, Christmas parties, happy hours, Thanksgiving dinners, summer events and any other events requested by the CEOs
Communicated regularly with external vendors and suppliers, advertising entities, sales reps, technology, and employee benefit vendors
Support staff with any projects in need of assistance.
Office Manager
PrimeTek Field Solutions, Inc
01.2016 - 12.2018
Oversaw and managed the daily operations in the office to support great staff workflow
Worked alongside the Co-CEO to develop and implement outstanding procedures with billing, payroll, employee manuals and general paperwork
Conducted and led weekly office staff meetings to maintain consistent communication
Assisted in creating, improving, and executing policy procedures to ensure processes are followed by employees
Managed twenty-four fleet vehicles' maintenance and fuel consumption
Processed payroll on a weekly basis using Barret Business Services, Penguin Data and QuickBooks
Consult with clients, vendors, building maintenance and security
Managed and coordinated meetings, interviews, and calendar events
Supported human resources within the office by scheduling interviews, evaluating staff and providing orientation to new employees with hiring materials
Provided basic clerical assistance including file management, emailing and mail-outs
Coordinated travel arrangements for employees and owners
Assured office facilities were in good working condition and maintained inventory of office
Attended seminars and off-site client meetings
Managed a multi-lined phone system
Able to be discreet and loyal regarding confidential information
Able to communicate and collaborate effectively with teammates and clients
Gained decision making abilities and critical thinking skills through manager position.
Billing/Administrative Assistant
Fragomen, Del Rey, Bernsen, & Loewey, LLP.
04.2012 - 07.2013
Processed and managed invoicing, refunds, and collections for the company
Processed, amended, and assisted with the completion of legal documents such as retainer agreements and petitions
Coordinated meetings and had extensive client interaction
Organized and maintained files
Drafted office memos and scheduled and maintained office calendar
Coordinated travel arrangements for attorneys and maintained travel records
Maintained and replenished inventory of all office supplies
Provided administrative and secretarial support to the Partner and legal team
Prioritized attorney projects and kept daily duties moving in a timely manner
Extensive knowledge of immigration legal codes, court procedures and government regulations
Provided support to the HR by preparing training materials for new hires and arranging their training sessions.
Administrative Assistant
Claery & Green, LLP
09.2009 - 04.2012
Committed to enriching the lives of our family law clients by providing excellent customer service and showing positive emotional support
Answered phones, made collection calls, and calendared appointments
Assisted with filing, copying, sorting mail
Generated new client files utilizing Microsoft Word, Abacus, and Outlook
Greeted clients and assisted with the retaining process in the office
Aided the attorneys and paralegals by obtaining general information from family members regarding their divorce, custody, adoption, child welfare or paternity matters.
Legal Clerk/Legal Secretary
Hameroff/Lavinsky, LLP.
03.2008 - 06.2008
Provided administrative assistance to the attorneys
Performed data entry on the Artiva program for filing collection suits
Prepared and filed client collection petitions to send to court for filing
Generated legal documents and client letters
Maintained and filed client litigation files and other documentation, as well as billing and invoicing.
Intern
Office of Congresswoman Susan Davis
02.2007 - 10.2007
Coordinated and conducted U.S
Capitol tours to 53rd district constituents
Extensive communication and interaction with constituents
Attended House and Senate hearings and drafted summaries for congressional staff
Generated correspondent letters to constituents
Managed incoming and outgoing constituent mail
Gained better perspective on the issues that were critical in the 53rd district.
Education
Bachelor of Arts in Political Science/ Law and Society -
<ul><li>Led a team of 16 personnel in executing electronic warfare operations, ensuring real-time intelligence collection and analysis.</li><li>Conducted threat analysis and provided critical SIGINT support for deployed units, enhancing force protection and situational awareness.</li><li>Managed and maintained advanced Cryptologic and Electronic Warfare Systems, ensuring force protection and situational awareness.</li><li>Developed and conducted training programs for junior sailors, improving team proficiency and mission effectiveness.</li><li>Coordinated with joint and allied forces on intelligence-sharing initiatives, enhancing operational cooperation and mission success.</li><li>Successfully executed two deployments, operating in dynamic and challenging environments while supporting combat and reconnaissance missions.</li><li>Authored intelligence reports and briefings, delivering actionable insights to senior leadership and decision-makers.</li><li>Ensured strict compliance with cybersecurity, OPSEC, and classified material handling procedures.</li><li>Focused the efforts of EW systems, both air and ground, against adversary personnel, facilities, and equipment with the intent of degrading, disrupting, neutralizing or destroying enemy capabilities.</li><li>Integrated EW into the targeting and planning process and assisted in the development of the enemy EW order of battle, EW target information and products, intelligence, and target selection standards.</li></ul> at US NAVY<ul><li>Led a team of 16 personnel in executing electronic warfare operations, ensuring real-time intelligence collection and analysis.</li><li>Conducted threat analysis and provided critical SIGINT support for deployed units, enhancing force protection and situational awareness.</li><li>Managed and maintained advanced Cryptologic and Electronic Warfare Systems, ensuring force protection and situational awareness.</li><li>Developed and conducted training programs for junior sailors, improving team proficiency and mission effectiveness.</li><li>Coordinated with joint and allied forces on intelligence-sharing initiatives, enhancing operational cooperation and mission success.</li><li>Successfully executed two deployments, operating in dynamic and challenging environments while supporting combat and reconnaissance missions.</li><li>Authored intelligence reports and briefings, delivering actionable insights to senior leadership and decision-makers.</li><li>Ensured strict compliance with cybersecurity, OPSEC, and classified material handling procedures.</li><li>Focused the efforts of EW systems, both air and ground, against adversary personnel, facilities, and equipment with the intent of degrading, disrupting, neutralizing or destroying enemy capabilities.</li><li>Integrated EW into the targeting and planning process and assisted in the development of the enemy EW order of battle, EW target information and products, intelligence, and target selection standards.</li></ul> at US NAVY