Jennifer Garcia
Atlanta,GA
Summary
Accomplished Flight Attendant at Spirit Airlines Inc., adept in safety procedures and passenger safety management, ensuring over 200 passengers' comfort and security. Skilled in fostering team cooperation and delivering exceptional customer service, demonstrated through establishing lasting client relationships and enhancing customer satisfaction. Multilingual with a strong work ethic, excels in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
03.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Facilitated communication between flight deck and cabin crew to provide exceptional customer service to over 200 passengers.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Provided comfort to numerous anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
Esthetician
Formah Brazilian Beauty Center
08.2020 - 03.2023
- Established long-lasting relationships with over 25 clients weekly by providing personalized care and consistently delivering outstanding results.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
Kitchen Manager
Chipotle
09.2016 - 06.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Enhanced customer satisfaction with attentiveness to over 100 clients daily with dietary restrictions and allergen concerns in menu offerings.
Education
Esthetician License - Esthetics
Atlanta School of Massage
Atlanta, GA10.2019
High School Diploma -
Osborne High School
Marietta, GA05.2017
Skills
- Strong customer service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Safety Procedures
- Multilingual Skills
- Passenger safety management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Flight Attendant
Spirit Airlines Inc.
03.2023 - Current
Esthetician
Formah Brazilian Beauty Center
08.2020 - 03.2023
Kitchen Manager
Chipotle
09.2016 - 06.2019
Esthetician License - Esthetics
Atlanta School of Massage
High School Diploma -
Osborne High School