Jennifer Garcia
Grand Rapids
Summary
Previous Fulfillment Associate with experience at Walmart and current auto detailer, recognized for ensuring customer satisfaction through cautious order and service fulfillment with exceptional teamwork. Bilingual and detail-oriented, I excel in problem-solving and communication, consistently meeting high standards in a fast-paced environment. Goal driven with the motive to satisfy customers and team members. Proven ability to train new associates and optimize workflows for improved operational and successful performance.
Overview
2
2
years of professional experience
Work History
Auto Detailer
Self-employed
01.2025 - Current
- Wash and wax exterior surfaces to restore the vehicle back to its original state and protect the paint.
- Clean and vacuum interior carpets, upholstery, and surfaces, ensuring a spotless and feel good environment.
- Applied protective coatings to maintain the vehicle’s appearance and longevity.
- Used specialized and proficient tools and products to remove stains, odors, and dirt from a variety of materials, including leather and fabric.
- Inspect vehicles prior to working for defects or damage, documenting any issues for possible future conflicts
- Provided high-quality customer service and ensured client satisfaction with detailed services.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
Fulfillment Associate
Walmart
06.2023 - 01.2025
- Assisted in the training of new fulfillment associates, sharing practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and efficient service throughout the entire fulfillment process.
- Great customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflow and improve overall work performance.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
Education
High School Diploma -
Lighthouse Academy
Kentwood, MI04-2024
Skills
- Teamwork and collaboration
- Willing to learn/Fast learner
- Attention to detail
- Product packaging
- Customer service
- Flexible schedule
- Excellent communication
- Detail-oriented
- Sorting and organizing
- Bilingual
- Multitasking
- Problem-solving
Accomplishments
- Achieved early graduation by completing work with accuracy and efficiency.
- Collaborated with a partner in the development of a Detailing Business.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Auto Detailer
Self-employed
01.2025 - Current
Fulfillment Associate
Walmart
06.2023 - 01.2025
High School Diploma -
Lighthouse Academy
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