Jennifer Garcia
Highland,CA
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
4
4
years of professional experience
Work History
Certified Travel Instructor
Raising Canes
Hemet, CA
06.2024 - Current
- Engaged with customers to provide friendly service and address inquiries.
- Executed cash handling procedures accurately during transactions at the register.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained cleanliness of workstations and dining areas to ensure a pleasant environment.
- Aided in restocking supplies to support continuous operations and customer flow.
Quality Technician
Sorenson Engineering
Yucaipa, CA
02.2023 - 03.2024
- Conducted routine inspections of materials to ensure compliance with quality standards.
- Documented quality control processes and maintained accurate records of inspections.
- Collaborated with team members to troubleshoot equipment issues and optimize performance.
- Utilized measurement tools to assess product specifications and identify defects.
- Participated in safety audits and contributed to maintaining a safe work environment.
Fulfillment Associate
Amazon
Rialto, CA
02.2022 - 01.2023
- Scanned and overserved product quality and report issues in order to reduce any concerns or issues with management.
- Processing orders from storage pods by using barcodes or serial numbers for fulfillment.
- Meet specifics of customers orders in a timely manner and meet quota on a daily basis.
- Moving storage pods to a specific location in order to meet tight deadlines and complete daily tasks.
- Assisted team members with training on equipment usage and safety protocols.
- Organized products in designated areas to streamline retrieval and enhance efficiency.
Education
Diploma -
San Andreas High School
Highland, CA01-2021
Skills
- Strong verbal communication skills
- Team leader
- Time management
- Great multitasker
- Reliable
- Dedicated
- Willingness to learn
- Bilingual (Spanish)
- Interactive communication skills
- Heavy lifting
- cooperative
- Adaptability and flexibility
- Leadership qualities
- Verbal and written communication
Timeline
Certified Travel Instructor
Raising Canes
06.2024 - Current
Quality Technician
Sorenson Engineering
02.2023 - 03.2024
Fulfillment Associate
Amazon
02.2022 - 01.2023
Diploma -
San Andreas High School