Jennifer Garcia
Weslaco,TX
Summary
Compassionate and reliable Medical Assistant with over six years of experience in patient assessments and clinical support. Proven skills in HIPAA compliance and medical records management, aiming to improve patient experiences by fostering trust and enhancing service delivery.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Medical Assistant
Kaizen Clinical Partners
Weslaco, TX
02.2017 - 03.2026
- Assisted healthcare providers with examinations and procedures to enhance patient care.
- Administered patient assessments and documented medical histories in electronic health records.
- Managed scheduling of appointments, ensuring efficient clinic operations and minimal wait times.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Customer Service Sales Associate
Aeropostale
Mercedes, TX
11.2011 - 12.2012
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Trained new sales associates on company policies, product knowledge, and customer engagement techniques.
- Implemented visual merchandising strategies to optimize store layout and increase sales visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Nationally Registered Certified Medical Assistant - Medical Technology
South Texas Vocational Technical Institute
Weslaco, TX12-2016
High School Diploma -
South Palm Gardens High School
Weslaco, TX05-2013
Skills
- Direct patient care
- Clinical documentation
- Patient support
- Medical records management
- HIPAA compliance
- Patient scheduling
- Vital signs monitoring
- Phlebotomy
- Immunization administration
- Collaborative teamwork
- Sterilization techniques
- Empathetic care
- Flow management
- Procedure assistance
- CPR
- Customer service
- Compassionate care
- Compassionate caregiver
- Professional ethics
- Confidentiality management
- Trustworthy companion
- Patient advocacy
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Medical Assistant
Kaizen Clinical Partners
02.2017 - 03.2026
Customer Service Sales Associate
Aeropostale
11.2011 - 12.2012
Nationally Registered Certified Medical Assistant - Medical Technology
South Texas Vocational Technical Institute
High School Diploma -
South Palm Gardens High School